Regional Practice Assistant II — Patient Flow & Billing

Beth Israel Lahey Health; Haverhill (MA); On-site; USD 28,929 - 38,930; Full time

Job summary

A prominent healthcare organization is seeking a dedicated Patient Services Coordinator to enhance patient experience through efficient service delivery. Responsibilities include greeting patients, managing appointments, and ensuring smooth operation of practice functions. Candidates should have a high school diploma or equivalent, experience in customer service, and competency with computer systems. Join a team devoted to making a difference in patient lives, with competitive compensation between $21.00 - $28.26 per hour.

Qualifications

• 1-3 years related work experience in a healthcare or service/hospitality environment.
• Ability to read and write in English for effective communication.
• Experience with computer systems and web applications required.

Responsibilities

• Greet patients and assist with check-in and registration.
• Schedule and manage appointment logistics while ensuring patient flow.
• Act as a liaison between patients and practice staff.

Skills

Customer Service

Written Communication

Team Work

Problem Solving

Education

High School diploma or GED

Medical Admin Assistant Certification

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Job description

A prominent healthcare organization is seeking a dedicated Patient Services Coordinator to enhance patient experience through efficient service delivery. Responsibilities include greeting patients, managing appointments, and ensuring smooth operation of practice functions. Candidates should have a high school diploma or equivalent, experience in customer service, and competency with computer systems. Join a team devoted to making a difference in patient lives, with competitive compensation between $21.00 - $28.26 per hour.