Practice Associate II: Patient Experience & Scheduling Pro

61st Street Service Corporation; City of White Plains (NY); On-site; USD 34,109 - 41,617; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Comprehensive benefit package

Job summary

A healthcare service provider in White Plains is seeking a Practice Associate II to enhance patient experiences by managing administrative tasks efficiently. The role requires a high school diploma, a minimum of 3 years of relevant experience, and proficiency in Microsoft Office. Ideal candidates will possess strong organizational and customer service skills to work effectively within a diverse environment. This position offers a competitive hourly rate ranging from $24.76 to $30.21.

Qualifications

• High school diploma or equivalency is required.
• A minimum of 3 years’ relevant experience.
• Intermediate knowledge of Medical Terminology is preferred.
• Good organizational and problem-solving skills required.
• Excellent customer service skills necessary.

Responsibilities

• Greet patients and visitors; answer patient calls promptly.
• Review daily and weekly schedules for accuracy.
• Obtain required registration and intake information.
• Schedule follow-up appointments and referrals.
• Coordinate and schedule office visits and procedures.

Skills

Organizational skills

Problem-solving skills

Customer service skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Education

High school diploma or equivalency

Job description

A healthcare service provider in White Plains is seeking a Practice Associate II to enhance patient experiences by managing administrative tasks efficiently. The role requires a high school diploma, a minimum of 3 years of relevant experience, and proficiency in Microsoft Office. Ideal candidates will possess strong organizational and customer service skills to work effectively within a diverse environment. This position offers a competitive hourly rate ranging from $24.76 to $30.21.