Regional Post-Sales Engineer — Email Security & Success (Japan)

abnormalsecurity; EE. UU.; A distancia; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Abnormal Security is hiring the first dedicated post-sales specialist for a fast-growing regional market, owning the full post-sales lifecycle across customer segments. The role blends hands-on deployment of an enterprise email security platform with ongoing customer success, starting at roughly 60-70% implementation and 30-40% account management.

You will lead end-to-end deployments, run discovery to map goals and stakeholders, configure email security integrations across Microsoft 365 and

Formación

• 5+ years in a customer-facing role at an enterprise SaaS company, with post-sales experience.
• Experience across implementation and professional services plus customer success or technical account management.
• Track record delivering enterprise cybersecurity or security-adjacent SaaS implementations.
• Hands-on Microsoft 365 and Google Workspace experience; strong email security knowledge.

Responsabilidades

• Lead end-to-end post-sales deployment, go-live, and ongoing care for a regional portfolio.
• Conduct discovery to map goals, tech stack, and stakeholders; plan delivery with clear scope and schedule.
• Configure and optimize email security integrations across Microsoft 365 and Google Workspace.
• Deliver product trainings and enablement sessions, including Japanese-language training.
• Own adoption, value realization, and renewal outcomes for accounts.
• Advocate regional needs and translate feedback for global teams.

Conocimientos

Post-sales experience

Enterprise SaaS customer-facing

Cybersecurity SaaS implementations

Email security fundamentals

Microsoft 365 experience

Google Workspace experience

CRM / case management tooling (Salesfo

Educación

Bachelor's degree in a technical discipline

Herramientas

Salesforce

Jira

Descripción del empleo

Abnormal Security is hiring the first dedicated post-sales specialist for a fast-growing regional market, owning the full post-sales lifecycle across customer segments. The role blends hands-on deployment of an enterprise email security platform with ongoing customer success, starting at roughly 60-70% implementation and 30-40% account management.

You will lead end-to-end deployments, run discovery to map goals and stakeholders, configure email security integrations across Microsoft 365 and