Regional Sales Engineer, SLED

Fortinet, Inc.; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Fortinet, Inc. is seeking a Systems Engineer to collaborate with Regional Account Managers within the regional territory, supporting the sales organization in technical matters across pre-sales, during sales calls, and post-sales.

You will engage in qualifying leads, lead technical discussions on features and integration, and provide post-sales support and training to customers and partners.

Qualifications

• 1-3 years experience in technical/pre-sales support as a sales or systems engineer.
• 3-5 years experience in LAN/WAN/Internet services administration.
• Strong knowledge of DNS, NFS, SMTP, HTTP and TCP/IP.
• Knowledge of routing, switching, VPN, network security and IDS.
• Understand PKI, certificates, IPSEC, firewalls and SSH/SHA1/DES.
• Experience with encryption and authentication technologies.

Responsibilities

• Pre-sales: assist in qualifying sales leads from a technical standpoint.
• Sales calls: be the main technical resource on calls and educate customers on features and integration.
• Post-sales: act as lead technical contact for identified accounts and coordinate with support and engineering.
• Provide post-sales training assistance to identified customers.

Skills

Pre-sales support

Systems engineering

Networking basics

LAN/WAN admin

DNS/NFS/SMTP

TCP/IP

Security protocols

Encryption/authentication

Presentation skills

Education

Bachelor's degree or equivalent

Graduate degree favorable

Job description

We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills:

• 1-3 years experience in technical/pre-sales support as a sales or systems engineer
• 3-5 years experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Education:

• Bachelors Degree or equivalent experience. Graduate Degree favorable

Why Join Us

This is an opportunity to operate at the intersection ofcybersecurity strategy, executive engagement, and customer success, influencinglarge-scale enterprise organizationsas they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.