Regional Portfolio Operations Lead - Multifamily

Blue Castle Agency; Madison (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Performance-based bonuses

Competitive benefits package

Health Insurance (employer-paid 50%)

Dental and Vision Insurance (employer

401k

Job summary

Blue Castle Agency seeks a Regional Ops Coordinator to support a 1,200-unit multifamily portfolio in the Madison area. This portfolio-level role covers on-site gaps, reviews vendor contracts, and coordinates maintenance across properties to keep operations consistent and efficient.

Key duties include analyzing rent rolls and pricing trends, building CMA reports, and partnering with on-site teams to resolve issues. Strong multitasking and independent work are essential in this fast-paced role.

Qualifications

• 3-5+ years of property management or operations experience across multiple properties.
• Comfort working across several properties and adapting to gaps quickly.
• Strong analytical skills with rent rolls, pricing data and market trends.
• Experience with vendor management and contract review.
• Familiarity with property management software like Yardi, Entrata or RealPage.
• Excellent organizational and prioritization abilities, plus clear communication.

Responsibilities

• Step in across the portfolio to cover on-site operational gaps as needed, from leasing coverage to general property support.
• Review and manage vendor contracts across multiple properties.
• Source, schedule, and coordinate vendors for maintenance and service needs.
• Analyze rent roll, concessions, and pricing trends across the portfolio.
• Shop competitors and build CMA reports to support pricing decisions.
• Serve as a flexible cross-property resource across the portfolio.
• Partner with on-site teams to troubleshoot operational issues and keep communities running smoothly.
• Help keep reporting and processes consistent across the portfolio's properties.
• Support special projects and process improvements as the portfolio grows.

Skills

Property management

Operations

Analytical skills

Vendor management

Cross-property coordination

Communication

Tools

Yardi

Entrata

RealPage

Job description

Blue Castle Agency seeks a Regional Ops Coordinator to support a 1,200-unit multifamily portfolio in the Madison area. This portfolio-level role covers on-site gaps, reviews vendor contracts, and coordinates maintenance across properties to keep operations consistent and efficient.

Key duties include analyzing rent rolls and pricing trends, building CMA reports, and partnering with on-site teams to resolve issues. Strong multitasking and independent work are essential in this fast-paced role.