Regional Operations & Leasing Specialist (Multifamily)

Elmington; Cedar Rapids (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Bedrock Property Management seeks a Regional Operations Specialist to support occupancy growth and leasing execution across a portfolio of communities. You will collaborate with regional managers and onsite teams to improve resident experience, ensure compliance, and deliver operational excellence in a fast-paced environment.

The role requires problem-solving, adaptability, and willingness to travel extensively, with a focus on supporting onboarding, staffing transitions, and special projects

Qualifications

• Minimum one year of multifamily housing experience
• Experience in leasing, occupancy management, resident services, property operations, or affordable housing
• Strong customer service, communication, and organizational skills
• Proficiency in Microsoft Office Suite and property management software
• Valid driver's license and reliable transportation
• Two or more years of multifamily housing experience preferred

Responsibilities

• Support occupancy growth initiatives across assigned communities
• Execute leasing strategies including traffic management, prospect tours, follow-up activities, outreach efforts, and lease closing
• Assist with lease-up execution and occupancy stabilization efforts
• Analyze leasing performance, conversion trends, and identify opportunities for improvement
• Partner with Marketing and Operations teams to increase qualified traffic and leasing activity
• Coach onsite teams on sales processes, lead management, prospect follow-up, and leasing best practices
• Support implementation of pricing strategies and occupancy action plans
• Assist with resident retention initiatives and renewal execution
• Deploy to communities requiring interim support due to staffing vacancies, transitions, onboarding activities, performance concerns, or special projects
• Provide coverage for critical site functions during temporary staffing shortages
• Track key performance indicators and assist with execution of improvement plans

Skills

Multifamily operations

Leasing & occupancy management

Affordable housing programs

Customer service & communication

Project coordination

Tools

Microsoft Office Suite

Property management software

Job description

Bedrock Property Management seeks a Regional Operations Specialist to support occupancy growth and leasing execution across a portfolio of communities. You will collaborate with regional managers and onsite teams to improve resident experience, ensure compliance, and deliver operational excellence in a fast-paced environment.

The role requires problem-solving, adaptability, and willingness to travel extensively, with a focus on supporting onboarding, staffing transitions, and special projects