Regional Ops Coordinator (Portfolio Associate)

Blue Castle Agency (North America); Madison (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Performance-based bonuses and Incent-

Competitive benefits package

50% employer-paid health insurance

100% employer-paid dental and vision

401k

Job summary

Blue Castle Agency seeks a Regional Ops Coordinator (Portfolio Associate) in Madison, WI to support a growing multi-property portfolio.

The role covers cross-property operations, pricing analysis, and vendor coordination to ensure smooth performance across communities. This position requires adaptability, strong analytics, and travel between properties within the portfolio.

Qualifications

• 3–5+ years of property management or multifamily operations experience.
• Willingness to travel between properties within the portfolio.
• Strong analytical skills with rent rolls, pricing, and market data.
• Experience with vendor management and contract review.
• Familiarity with property management software (Yardi, Entrata, RealPage).
• Excellent organizational and communication skills.

Responsibilities

• Cover on-site operational gaps across the portfolio as needed.
• Review and manage vendor contracts across multiple properties.
• Source, schedule, and coordinate vendors for maintenance and service needs.
• Analyze rent roll, concessions, and pricing trends across the portfolio.
• Prepare CMA reports and benchmark pricing against competitors.
• Serve as a cross-property resource to support at multiple sites.
• Collaborate with on-site teams to troubleshoot operational issues.
• Help keep reporting and processes consistent across properties.
• Support special projects and process improvements as the portfolio grows.

Skills

Analytical skills

Strong communication

Self-starter

Travel readiness

Organizational skills

Tools

Yardi

Entrata

RealPage

Job description

Regional Ops Coordinator (Portfolio Associate)

Madison, WI

$70,000-$80,000+ / year

Overview

A growing Class A multifamily portfolio in the Madison market (about 1,200 units across several properties) is looking for a Regional Ops Coordinator. This is a portfolio-level role, not a single-property one - you'll bounce between communities covering on-site gaps, digging into pricing and vendor data, and generally making sure operations run smoothly across the whole portfolio.

What You'll Do

• Step in across the portfolio to cover on-site operational gaps as needed, from leasing coverage to general property support
• Review and manage vendor contracts across multiple properties
• Source, schedule, and coordinate vendors for maintenance and service needs
• Analyze rent roll, concessions, and pricing trends across the portfolio
• Shop competitors and build CMA reports to support pricing decisions
• Serve as a flexible, cross-property resource - a true utility player who can jump in wherever a property needs help
• Partner with on-site teams to troubleshoot operational issues and keep communities running smoothly
• Help keep reporting and processes consistent across the portfolio's properties
• Support special projects and process improvements as the portfolio grows

Why You Matter

A growing multi-property portfolio needs someone who can move fast and adapt - this role is the connective tissue between properties, keeping operations consistent and covering gaps before they become real problems.

What It Takes

• 3-5+ years of property management or operations experience in multifamily real estate
• Comfort working across multiple properties and jumping in wherever needed
• Strong analytical skills, especially working with rent rolls, pricing, and market data
• Experience with vendor management and contract review
• Familiarity with property management software like Yardi, Entrata, or RealPage
• Excellent organizational skills and the ability to juggle multiple properties and priorities at once
• Strong communication skills for working with on-site teams and vendors
• A self-starter mentality - comfortable operating independently with minimal oversight
• Willingness to travel between properties within the portfolio

The Perks

• $70,000-$80,000+ per year
• Performance-based bonuses and incentives
• Competitive benefits package
• 50% employer-paid individual Health Insurance premiums
• 100% employer-paid individual Dental and Vision Insurance premiums
• 401k