Regional Parts Operations Leader

Thompson CAT

Birmingham (AL)

On-site

USD 90,000 - 130,000

Full time

3 days ago
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Job summary

Thompson Tractor in Birmingham, AL is seeking a Regional Parts Manager to lead and develop regional branch parts operations with a safety-first, high-performance culture.

You will direct budgets, strategic plans and people leadership, coordinate with executive leadership, manufacturing partners and suppliers, travel to branches, and drive profitable parts revenue and best-in-class customer loyalty.

Qualifications

  • Minimum of 10 years’ experience in heavy equipment business.
  • Minimum of 5 years’ experience in leadership role within product support related business.
  • Strong business acumen to manage product support profit or loss performance.
  • Strong communication and presentation skills.
  • Demonstrated ability to motivate, develop, and retain a high performing team.

Responsibilities

  • Provide strategic direction to branch parts operations’ departments.
  • Develop budgets and tactical business plans to achieve safety and revenue goals.
  • Lead and manage all direct reports with efficient, consistent processes.
  • Travel to branch locations and ensure professional coverage to customers.
  • Interface with executive leadership, manufacturers and suppliers regularly.
  • Report to the executive team on needs and performance of the product support team.

Skills

Leadership
Communication
Strategic thinking
Analytical skills
People management
Business acumen
Presentation skills
Cross-cultural relation

Education

High School or Equivalent
Bachelor's degree

Tools

TTCo and Caterpillar software
Microsoft Office Suite
Product support training modules

Job description

Thompson Tractor in Birmingham, AL is seeking a Regional Parts Manager to lead and develop regional branch parts operations with a safety-first, high-performance culture.

You will direct budgets, strategic plans and people leadership, coordinate with executive leadership, manufacturing partners and suppliers, travel to branches, and drive profitable parts revenue and best-in-class customer loyalty.

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