Regional Operations Manager - Charlotte, NC

Quincy Compressor LLC; Charlotte (NC); Hybrid; USD 83,000 - 125,000; Full time

Benefits offered by this job

Vehicle allowance

Job summary

Quincy Compressor LLC in Charlotte, NC, seeks a Regional Operations Manager to lead the East service region and drive growth. The role blends remote and on-site duties at our Charlotte facility, reporting to the National Operations Manager.

You will guide Service Managers, plan and execute strategic goals, and optimize service processes with a customer-focused approach. Compensation includes a base salary starting around $83,000 and up to $125,000, plus variable pay and a vehicle allowance.

Qualifications

• Substantial related industry experience.
• Knowledge of the service range of products and safety practices (OSHA).
• Experience in managing a remote workforce.
• Customer facing experience and good negotiation skills would provide an advantage.

Responsibilities

• Implement strategic plans to drive and exceed established goals.
• Provide leadership and supervision of Service Managers in the region.
• Develop regional service team into a modern, professional and cost-efficient business unit with customer focus.
• Oversee the regional service team and improve operational performance and efficiency long and short term.
• Collaborate with Service Managers, Planners and the Sales Team to maintain a fluid cradle-to-grave service process with controlled WIP.
• Report on developments and feedback, including recommendations for product, service, pricing changes and competitive evaluation.

Skills

Communication skills

Negotiation

Remote team management

Customer focus

Job description

Your Mission

Bring your curiosity to work as our next Regional Operations Manager - Charlotte. You will be part of our Operations team reporting to the National operations manager. In this role, your mission is to develop the service business in the East region including establishing goals for service-related products and results.You will contribute directly to how we create highquality products and solutions for our customers.

Your day-to-day

• Implement strategic plans to drive and exceed establish goals.
• Provide leadership and supervision of Service Managers in the region.
• Manage and develop regional service team into a modern, professional and cost efficient business unit with customer focus.
• Oversee the regional service team, taking actions to improve operational performance and efficiency both in short and long term.
• Work in tandem with Service Managers, Planners and the Sales Team to have a fluid cradle to grave process in service management, maintaining WIP under control.
• Report on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.

Your skills and experience

Experience Requirements

Substantial related industry experience. Knowledge of the service range of products and services, safety practices and OSHA procedures, as well as experience in managing a remote workforce are required. Customer facing experience and good negotiation skills would provide a significant advantage.

Knowledge and Skills

Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company's market and operation.

Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.

• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Certain though open and reflective while forming opinions.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self-motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day-to-day work.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. The base salary for this role is between $83,000 - $125,000 plus variable compensation and vehicle allowance. Base salary is based on years of experience and the interview process.

Your location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Quincy location inCharlotte, United States (US).

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on longterm development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act - we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.