Regional Operations Manager - Charlotte, NC

Atlas Copco Group; Charlotte (NC); Hybrid; USD 83,000 - 125,000; Full time

Job summary

Quincy Compressor in Charlotte, NC is seeking a Regional Operations Manager to lead the East region service organization, establishing goals for service products and results, and shaping high-quality products and solutions for our customers. The role requires strong leadership of Service Managers, remote workforce management, collaboration with Planners and Sales, and reporting on market developments.

Compensation includes a base salary of $83,000–$125,000 plus variable pay and a vehicle

Qualifications

• Substantial related industry experience.
• Experience managing a remote workforce.
• Customer facing experience and good negotiation skills would provide a significant advantage.

Responsibilities

• Implement strategic plans to drive and exceed goals.
• Provide leadership and supervision of Service Managers in the region.
• Develop regional service team into a cost-efficient, customer-focused unit.
• Oversee the regional service team to improve operational performance and efficiency.
• Collaborate with Service Managers, Planners and Sales to maintain a cradle-to-grave service process.
• Report on developments and provide recommendations for product, service, pricing changes and competitive developments.

Skills

Verbal communication

Written communication

Customer orientation

Negotiation

Empathy

Self-motivation

Organizational skills

Flexibility

Leadership

Job description

Regional Operations Manager - Charlotte, NC Management Charlotte United States Hybrid

Your Mission

Bring your curiosity to work as our nextRegional Operations Manager - Charlotte. You will be part of our Operations team reporting to the National operations manager. In this role, your mission is to develop the service business in the East region including establishing goals for service-related products and results.You will contribute directly to how we create high‑quality products and solutions for our customers.

Your day-to-day

• • Implement strategic plans to drive and exceed establish goals.
  • Provide leadership and supervision of Service Managers in the region.
  • Manage and develop regional service team into a modern, professional and cost efficient business unit with customer focus.
  • Oversee the regional service team, taking actions to improve operational performance and efficiency both in short and long term.
  • Work in tandem with Service Managers, Planners and the Sales Team to have a fluid cradle to grave process in service management, maintaining WIP under control.
  • Report on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.

Your skills and experience

Experience Requirements

Substantial related industry experience. Knowledge of the service range of products and services, safety practices and OSHA procedures, as well as experience in managing a remote workforce are required. Customer facing experience and good negotiation skills would provide a significant advantage.

Knowledge and Skills

Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company’s market and operation.

Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.

• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Certain though open and reflective while forming opinions.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self-motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day-to-day work.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. The base salary for this role is between $83,000 - $125,000 plus variable compensation and vehicle allowance. Base salary is based on years of experience and the interview process.

Your location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Quincy location inCharlotte, United States (US).

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Cheyenne Catalano, [e-mail]

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Quincy Compressor offers rotary screw and piston air compressors, vacuum pumps and air treatment products. This brand is the answer when tough applications call for even tougher air compressor systems. Quincy Compressor’s equipment, known for its uncompromising reliability and premium performance, is compatible with critical and demanding use cases, such as mining, drilling, concrete production and shipbuilding. Built to last for decades, this technology ensures smooth-running operations. To provide each customer with optimal solutions for their needs, Quincy Compressor’s equipment is customizable. This compressor brand was founded in 1920. Quincy Compressor is a brand within Atlas Copco Group.
Visit the Quincy Compressor website