Hybrid Regional Operations Leader – Commercial Lines

Insurance Office Of America, Inc.; Columbus (GA); Híbrido; USD 135.000 - 175.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Career progression opportunities

Work-life balance

Community service commitment

Descripción de la vacante

Insurance Office of America, Inc. is seeking a Regional Director of Operations for Commercial Lines to lead operations across the sub-Region.

The role emphasizes strategic planning, budget management, and strong collaboration with branch and regional leadership in a hybrid work setting with on-site presence in Atlanta, GA. The ideal candidate brings 7+ years of industry experience, 3+ years of management, active licenses, and proven leadership, negotiating, and communication skills to drive

Formación

• 7+ years of industry experience with deep, wide-ranging industry knowledge.
• 3+ years of management experience.
• All required active licensing.
• Outstanding people management, communication, and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsabilidades

• Strategic Implementation: Drive short and mid-term plans to achieve goals.
• Financial Management: Manage sub-Region/Region P&L, control costs, and achieve financial goals.
• Budget Management: Understand and manage the annual budget.
• Vision Communication: Communicate vision/mission aligned with IOA.
• Team Building: Build and manage a qualified operations team.
• Recruitment and Onboarding: Participate in recruitment and evaluate merger/acquisition opportunities.
• Personnel Management: Recommend staff actions, including acquisition and succession planning.
• HR Management: Ensure compliance with HR processes and policies.
• Performance Standards: Establish and monitor productivity, efficiency, quality, and service standards.
• Professional Development: Encourage growth and development of personnel.
• Succession Planning: Develop future Regional and branch leaders.
• Culture Promotion: Promote IOA culture and improve engagement.
• Performance Monitoring: Identify gaps and implement corrective actions.
• Data Analysis: Monitor and interpret performance data, taking appropriate actions.
• Communication: Maintain frequent communication with Regional leadership.
• communication with the Regional President and Regional leadership team.
• Collaboration: Work effectively with Branch and Regional 1099 sales personnel to resolve operational issues.
• Travel: Travel to and meet with branch operations teams regularly.
• Process Improvement: Develop, implement, and ensure compliance with core work processes.
• Policy Enforcement: Lead implementation and enforcement of company work rules and policies.
• Technical Competence: Maintain high technical competence and industry expertise.
• Leadership Development: Continuously improve management and leadership skills.
• Relationship Building: Develop and maintain positive relationships with IOA leadership, peers, co-workers, and employees.
• Champion IOA Values: Demonstrate integrity and leadership.

Conocimientos

Leadership

People management

Negotiation

Communication

Strategic thinking

Industry knowledge

Team building

Educación

High School Diploma

Active licenses

Herramientas

MS Office

Descripción del empleo

Insurance Office of America, Inc. is seeking a Regional Director of Operations for Commercial Lines to lead operations across the sub-Region.

The role emphasizes strategic planning, budget management, and strong collaboration with branch and regional leadership in a hybrid work setting with on-site presence in Atlanta, GA. The ideal candidate brings 7+ years of industry experience, 3+ years of management, active licenses, and proven leadership, negotiating, and communication skills to drive