Regional Operations Leader for Dental Offices

Heartland Dental; Springfield (MO); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Generous benefits package

Travel expenses covered

Job summary

Heartland Dental is seeking a Regional Manager of Operations to lead a portfolio of supported offices across the region. The role requires strong business acumen, leadership, and the ability to drive efficiencies, profitability, and patient satisfaction from a remote setting while maintaining close relationships with regional teams.

You will report to the Regional Director of Operations and oversee 10–12+ practices, coordinating with Practice Managers and dentists to ensure growth, budget

Qualifications

• Five years of business management experience or an associate degree with at least 3 years in business management
• Bachelor’s degree and one year of experience or equivalent combination
• Strong organizational skills, accuracy, and attention to detail
• Ability to travel frequently, including overnights
• Excellent verbal and written communication and mature judgment
• Outstanding relationship-building and leadership abilities
• Adequate dedicated space at home or alternate work location for work activities

Responsibilities

• Oversee administrative operations of 10–12+ supported offices
• Support dentists in growth and development; set goals and address opportunities
• Motivate team members, resolve conflicts, and make difficult decisions
• Analyze business reporting and push for attainment of budgetary goals
• Monitor P&L and close gaps between actuals and projections
• Coordinate visits and quarterly in-practice reviews across practices
• Hire, train, and coach Practice Managers; participate in dentist selection
• Develop workforce planning, recruitment, and retention strategies
• Provide reports and recommendations to management as needed
• Handle other projects as assigned

Skills

Leadership

Communication

Team building

Travel willingness

P&L analysis

People management

Customer service

Education

Bachelor's degree

Associate degree

Tools

Dentrix

Practice management software

Job description

Heartland Dental is seeking a Regional Manager of Operations to lead a portfolio of supported offices across the region. The role requires strong business acumen, leadership, and the ability to drive efficiencies, profitability, and patient satisfaction from a remote setting while maintaining close relationships with regional teams.

You will report to the Regional Director of Operations and oversee 10–12+ practices, coordinating with Practice Managers and dentists to ensure growth, budget