Regional Director of Operations

Independence Dental Services; Dallas (TX); Remote; USD 150,000 - 230,000; Full time

Job summary

A dental service organization is seeking a Regional Director of Operations to provide high-level leadership for a portfolio of at least 15 dental practices. This role requires advanced financial management skills and strong people leadership to drive operational consistency and culture across regions. Candidates should have a minimum of 8–10 years of experience in a multi-site operational leadership role, preferably within the dental or healthcare sector. The position is full-time remote, with up to 75% travel required.

Qualifications

• 8–10 years of multi-site operational leadership experience.
• Experience in a dental service organization or multi-unit healthcare environment.
• Proven track record in managing 15 locations or equivalent.
• Strong financial acumen with budgeting, forecasting, and P&L management.
• Exceptional leadership, coaching, and team development skills.
• Strong problem-solving ability with a track record of improving operational performance.
• Excellent communication and collaboration skills with the ability to influence at all levels of the organization.
• Willingness to travel regularly within assigned markets, up to 75%.

Responsibilities

• Oversee day-to-day operations across the portfolio.
• Lead and develop Regional Managers and Office Managers.
• Monitor key financial metrics like revenue growth and EBITDA performance.
• Monitor and drive key financial metrics, including revenue growth, EBITDA performance, expense management, and AR improvement.
• Partner with Finance to develop accurate forecasting and budgeting for assigned markets.
• Identify and act on opportunities to optimize profitability and operational efficiency across the portfolio.
• Provide regular performance coaching and career development for Regional Managers and Office Managers.
• Foster a positive and accountable culture, emphasizing continuous improvement and leadership excellence.
• Support succession planning and leadership readiness for key operational roles.
• Partner with corporate departments to implement enterprise initiatives at the regional level.
• Serve as a key point of escalation for complex operational, compliance, or personnel issues within the portfolio.
• Contribute to enterprise-level operational planning and strategic decision-making.
• Lead the integration of newly acquired practices within the region, ensuring cultural alignment and operations readiness.
• Support market expansion efforts through operational due diligence, onboarding and performance ramp-up.

Skills

Financial acumen

People leadership

Operational performance improvement

Communication

Collaboration

Change management

Team development

Travel readiness

Education

Bachelor’s degree in Business Administration or Healthcare Management

MBA or advanced degree preferred

Job description

Regional Director of Operations (Remote – Florida)

Provides high‑level operational leadership and strategic oversight for a portfolio of at least 15 dental practices, representing significant aggregate EBITDA volume and diverse market conditions. Directly manages Regional Managers and Office Managers, driving operational consistency, financial performance, and alignment with company objectives. Requires advanced financial acumen, strong people leadership, and the ability to implement enterprise initiatives effectively across a large, complex region.

Key Responsibilities

• Oversee day‑to‑day operations across the portfolio, ensuring adherence to IDS standards, policies, and performance expectations.
• Lead, coach, and develop Regional Managers and Office Managers to build strong, capable leadership teams at each location.
• Ensure consistent execution of operational workflows, patient‑experience standards, and compliance requirements.
• Monitor and drive key financial metrics, including revenue growth, EBITDA performance, expense management, and AR improvement.
• Partner with Finance to develop accurate forecasting and budgeting for assigned markets.
• Identify and act on opportunities to optimize profitability and operational efficiency across the portfolio.
• Provide regular performance coaching and career development for Regional Managers and Office Managers.
• Foster a positive and accountable culture, emphasizing continuous improvement and leadership excellence.
• Support succession planning and leadership readiness for key operational roles.
• Partner with corporate departments (HR, Finance, RCM, Procurement, Clinical, Marketing, M&A) to implement enterprise initiatives at the regional level.
• Serve as a key point of escalation for complex operational, compliance, or personnel issues within the portfolio.
• Contribute to enterprise‑level operational planning and strategic decision‑making in partnership with the Director of Operations.
• Lead the integration of newly acquired practices within the assigned region, ensuring cultural alignment and operations readiness.
• Support market expansion efforts through operational due diligence, onboarding and performance ramp‑up.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA or advanced degree preferred).
• Minimum of 8–10 years of multi‑site operational leadership experience, preferably in a dental service organization (DSO) or multi‑unit healthcare environment.
• Proven track record of managing at least 15 locations or equivalent in aggregate business volume.
• Strong financial acumen with experience in budgeting, forecasting, and P&L management.
• Exceptional leadership, coaching, and team development skills.
• Strong problem‑solving ability with a track record of improving operational performance.
• Excellent communication and collaboration skills with the ability to influence at all levels of the organization.
• Willingness to travel regularly within assigned markets, up to 75%.

Competencies

• Strategic Leadership – Translate enterprise goals into regional execution plans.
• Financial Expertise – Interpret financial reports and drive results through informed decision‑making.
• Operational Excellence – Commit to process optimization and continuous improvement.
• People Development – Grow and develop leaders at multiple management levels.
• Collaboration & Influence – Work effectively across corporate departments and field leadership teams.
• Change Management – Lead teams through transitions, integrations, and organizational change.

Work Environment & Travel

• Full‑time remote with travel up to 75%.
• Must be able to work across time zones and communicate with remote teams.
• Able to sit or stand for extended periods while working at a computer.

Seniority Level

Executive

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Hospitals and Health Care