Regional Operations Leader - Event Services (Travel)

Allied Universal; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Disability insurance

Paid holidays

Vacation accrual

Job summary

Allied Universal Event Services in Austin, TX is seeking a Regional Manager - Operations to oversee event security and guest services across the region. This leadership role guides branch operations, client relations, staffing, and budgeting, with travel up to 25% and overnight stays as needed.

You will mentor managers, optimize staffing using ABI and WinTeam, ensure compliance, and drive profitability while maintaining world-class service across multiple locations within the region.

Qualifications

• Must hold one of the specified degrees or equivalent security management experience.
• Proven leadership in event security and guest services for multi-location accounts.
• Strong communication, organizational, and analytical skills.
• Ability to manage deadlines and drive profitability.

Responsibilities

• Oversee event security and guest services operations across the region.
• Lead branch leadership on operational, financial, and staffing activities.
• Attend client, security, and corporate meetings to support regional success.
• Ensure compliance with policies and industry standards across branches.
• Mentor potential candidates for managerial roles.
• Drive staffing efficiency and staffing via ABI and WinTeam.

Skills

Customer service

Communication skills

Logistical skills

Analytical skills

Organizational skills

Leadership

Deadline management

Education

Bachelor’s Degree in criminal justice, sales, marketing, business administration, or hospitality

Associate’s Degree in criminal justice, sales, marketing, business administration, or hospitality with a minimum of three (3) years of security management experience

High school diploma or equivalent with a minimum of five (5) years of security management experience

Tools

Microsoft Office

ABI system management

WinTeam

Job description

Allied Universal Event Services in Austin, TX is seeking a Regional Manager - Operations to oversee event security and guest services across the region. This leadership role guides branch operations, client relations, staffing, and budgeting, with travel up to 25% and overnight stays as needed.

You will mentor managers, optimize staffing using ABI and WinTeam, ensure compliance, and drive profitability while maintaining world-class service across multiple locations within the region.