Regional Operations and Data Analytics Analyst

NYS Office for People With Developmental Disabilities; New York (NY); On-site; USD 71,000 - 89,000; Full time

Job summary

The New York State Office for People With Developmental Disabilities (OPWDD) Region 5 Developmental Disabilities State Operations Office (DDSOO) seeks a Senior Administrative Analyst to serve as a regional logistics coordinator and support quality assurance initiatives.

You will review data, develop reports, and assist in creating policies, SOPs, and procedures; travel to certified sites for surveys, train staff, and collaborate with stakeholders to address statewide program needs.

Qualifications

• Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

Responsibilities

• Collect, review, and analyze quantitative data related to state operated programs and Personal Allowance or other high priority initiatives and make recommendations to Leadership regarding areas where improvement and/or vulnerability are noted.
• Develop and maintain priority reports and provide updates, recommendations, and analyses to state operations leadership.
• Assist in the development and modification of survey instruments and data collection systems; establish tracking and reporting systems that identify facility practices, issues, and the implementation or corrective actions with an emphasis on personal allowance.
• Develop, update, and maintain program protocols, policies, and procedures for State Operations (e.g., personal allowance, overtime, fit testing data).
• Serve as a primary point of contact for field operations with regards to development of policies and standard operating procedures (SOPs).
• Coordinate efforts of subject matter experts across DDSOOs to develop solutions that will address systemic programmatic issues; provide on-site technical support and training when necessary.
• Maintain knowledge of and serve as a subject matter expert for Personal Allowance and the rules, regulations, standards, and requirements associated in order to provide support, ensure compliance, proactively monitor, and develop and make recommendations for policies and trainings to establish consistency statewide.
• Traveling to certified sites to conduct surveys of Personal Allowance management, which may include but not be limited to interviews of employees and people receiving services, collecting and reviewing Personal Allowance documentation and practices, providing technical support to employees to resolve any issues identified, and report to State Operations Leadership findings and recommendations that result from site visits.
• Develop and maintain relationships with external and internal stakeholders to identify areas of improvement and implement strategies to mitigate associated risks.
• Other duties as assigned.

Skills

Data analysis

Program research

Policy development

Stakeholder collaboration

Travel readiness

Education

Bachelor's degree substitution

Master's degree substitution

Doctorate substitution

Job description

The New York State Office for People With Developmental Disabilities (OPWDD) Region 5 Developmental Disabilities State Operations Office (DDSOO) seeks a Senior Administrative Analyst to serve as a regional logistics coordinator and support quality assurance initiatives.

You will review data, develop reports, and assist in creating policies, SOPs, and procedures; travel to certified sites for surveys, train staff, and collaborate with stakeholders to address statewide program needs.