Regional Office Services Director (Hybrid)

CBRE; Memphis (TN); Hybrid; USD 125,000 - 135,000; Full time

Benefits offered by this job

Annual bonus program

Hybrid work arrangement

Job summary

CBRE in Memphis seeks an Associate Director, Regional Office Services, to lead workplace operations, administrative services, and employee engagement across the Americas. You will partner with senior leaders, coach remote and on-site teams, manage budgets, and drive initiatives that create a safe, productive, and connected workplace.

You will oversee office services, vendor management, and communications for SLT meetings, with a strong focus on business continuity and cost control in a

Qualifications

• Bachelor's degree preferred with 5-8 years of relevant experience.
• Experience leading office operations, workplace services, business operations, administrative services, or similar functions across multiple locations.
• Experience managing and developing remote, hybrid, or geographically dispersed teams.
• Proven success developing and leading employee engagement, workplace culture, or employee experience initiatives.

Responsibilities

• Lead workplace operations, administrative services, and employee engagement programs across multiple BSO locations throughout the Americas region.
• Provide leadership, coaching, performance management, and professional development for administrative support staff, including remote team members.
• Develop and execute employee engagement initiatives that foster a positive, connected, and inclusive workplace culture.
• Plan and lead town halls, employee recognition programs, volunteer activities, philanthropy efforts, and workplace events.
• Serve as a highly visible leader and trusted partner to employees, business leaders, and key stakeholders across multiple locations.
• Oversee day-to-day office operations to ensure safe, productive, and well-maintained work environments that support business objectives.
• Direct office services activities including workplace communications, onboarding support, travel coordination, equipment management, and office resources.
• Manage office and center operating budgets, ensuring effective allocation of resources and sound financial stewardship.
• Build and maintain strong relationships with business leaders, employees, vendors, and cross-functional partners to support organizational goals.
• Influence and drive initiatives across teams and functions where direct reporting relationships may not exist.
• Lead communications and support activities for Senior Leadership Team (SLT) meetings, organizational initiatives, and policy rollouts.
• Support Business Continuity Planning (BCP), workplace readiness efforts, and Local Incident Response Team (LIRT) programs.
• Partner with facilities and real estate teams on workplace projects, vendor services, and lease-related activities to support operational effectiveness and cost management.
• Identify and implement process improvements that enhance operational efficiency, employee experience, and overall workplace performance.

Skills

Leadership

Employee engagement

Budget management

Stakeholder management

Remote team leadership

Education

Bachelor's degree

Tools

Microsoft Office

Word

Excel

Outlook

PowerPoint

Teams

Job description

CBRE in Memphis seeks an Associate Director, Regional Office Services, to lead workplace operations, administrative services, and employee engagement across the Americas. You will partner with senior leaders, coach remote and on-site teams, manage budgets, and drive initiatives that create a safe, productive, and connected workplace.

You will oversee office services, vendor management, and communications for SLT meetings, with a strong focus on business continuity and cost control in a