Regional Office Services Director - Hybrid (Memphis)

CBRE Group, Inc.; Memphis (TN); Hybrid; USD 125,000 - 135,000; Full time

Job summary

CBRE Group, Inc. is seeking an Associate Director, Regional Office Services to lead workplace operations, administrative services, and employee engagement across the Americas.

This role will manage a team of administrative professionals and partner with leaders to drive a connected and productive work environment across Memphis, Bloomington, Toronto, Mexico City, and other locations. The successful candidate will influence stakeholders, manage regional operations, and drive continuous

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Experience leading office operations across multiple locations.
• Experience managing remote or hybrid teams.
• Experience with budgets, vendors, and workplace expenses.
• Strong relationship management and ability to influence at all levels.
• Knowledge of Business Continuity Planning (BCP) or incident response helpful.
• Advanced skills with MS Office; archiving, Excel, PowerPoint, Teams.

Responsibilities

• Lead workplace operations, administrative services, and employee engagement across multiple Americas BSO locations.
• Coach and develop administrative staff, including remote team members.
• Develop and drive employee engagement initiatives and inclusive culture.
• Plan town halls, recognition, volunteering, philanthropy, and workplace events.
• Partner with leaders, employees, and vendors to support organizational goals.
• Oversee day-to-day office operations for safe, productive environments.
• Manage office services, onboarding, travel coordination, equipment, and resources.
• Administer office and center operating budgets with prudent cost control.
• Build relationships with business leaders and cross-functional partners.
• Influence initiatives across teams without direct reporting lines.
• Support SLT communications, initiatives, and policy rollouts.
• Assist with Business Continuity Planning and workplace readiness.
• Collaborate with facilities and real estate on workplace projects and cost management.
• Identify process improvements to boost efficiency and employee experience.

Skills

Leadership

Budget management

Stakeholder engagement

People management

Project management

Communication

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

CBRE Group, Inc. is seeking an Associate Director, Regional Office Services to lead workplace operations, administrative services, and employee engagement across the Americas.

This role will manage a team of administrative professionals and partner with leaders to drive a connected and productive work environment across Memphis, Bloomington, Toronto, Mexico City, and other locations. The successful candidate will influence stakeholders, manage regional operations, and drive continuous