Regional Office Operations Lead

Transformations Care Network; Pittsburgh (Allegheny County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Transformations Care Network seeks a Regional Office Manager to oversee daily administrative operations, staffing coordination, facilities support, and related functions across the market. You will collaborate with the Director of Quality, Compliance and Operations and Market VP to implement standardized processes and operational protocols to support clinic goals.

You will lead onboarding, training, and recruitment for administrative staff, manage staffing coverage across locations, and monitor

Qualifications

• Five or more years of office management or related administrative operations experience.
• Strong communication, organization, and problem-solving skills.
• Willingness to travel among clinic locations as required.
• Experience with multi-site operations preferred.
• Healthcare/behavioral health experience preferred.

Responsibilities

• Provide support and back-up for daily clinic operations and onsite administrative needs.
• Coordinate administrative staffing coverage across clinic locations.
• Identify operational risks and communicate them to leadership.
• Participate in interviewing and recruitment activities for administrative staff.
• Onsite presence across clinic locations; check-ins with staff and leaders.
• Collaborate with Clinic Directors to address operational concerns and needs.
• Ensure standardized workflows, policies, and procedures are implemented.
• Support onboarding and training of new administrative employees.
• Travel among clinic locations to support market operations.

Skills

Communication

Organization

Problem-solving

People management

Travel readiness

Education

High school diploma or equivalent

Tools

Power BI

Nextiva

Scheduling tools

Job description

Transformations Care Network seeks a Regional Office Manager to oversee daily administrative operations, staffing coordination, facilities support, and related functions across the market. You will collaborate with the Director of Quality, Compliance and Operations and Market VP to implement standardized processes and operational protocols to support clinic goals.

You will lead onboarding, training, and recruitment for administrative staff, manage staffing coverage across locations, and monitor