Regional Operations Leader | Growth & Patient Experience

Hightop Health

Austin (TX)

On-site

USD 170,000 - 230,000

Full time

14 days+
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Job summary

Hightop Health seeks a Regional Director of Operations to provide strategic and operational leadership for practice operations across the network. You will drive regional performance, growth, and consistency, partnering with executive leadership and site leaders to optimize workflows and patient experience.

The role emphasizes governance, KPI monitoring, and continuous improvement, with responsibilities spanning budgeting, staffing, and service delivery while ensuring compliance and survey

Qualifications

  • 5+ years of healthcare operations or practice administration leadership.
  • Experience directing regional operations across multiple sites or service lines.
  • Strong budgeting, financial oversight, and performance improvement capabilities.

Responsibilities

  • Lead regional operational strategy and drive growth across practice sites.
  • Define and monitor regional KPIs and performance against goals.
  • Coach practice leaders to execute initiatives and optimize workflows.
  • Ensure compliance, privacy, safety, and accreditation readiness across regions.
  • Oversee staffing, onboarding, and talent development to support service delivery.
  • Collaborate with executive leadership to align region with organizational priorities.

Skills

Leadership
KPIs & metrics
Budgeting
Healthcare operations
Cross-functional leadership
Change management

Education

Bachelor's degree in Healthcare Administration

Tools

EHR systems
Practice management software

Job description

Hightop Health seeks a Regional Director of Operations to provide strategic and operational leadership for practice operations across the network. You will drive regional performance, growth, and consistency, partnering with executive leadership and site leaders to optimize workflows and patient experience.

The role emphasizes governance, KPI monitoring, and continuous improvement, with responsibilities spanning budgeting, staffing, and service delivery while ensuring compliance and survey

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