Regional Mortgage Sales Leader: Grow & Elevate Teams

Truist; Jacksonville (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Truist in Jacksonville seeks a Retail Regional Sales Manager for its Retail Mortgage Sales team. You will lead producing Sales Managers and MLOs, drive regional production growth, coach and develop staff, and strengthen relationships with internal and external partners to source mortgage opportunities.

You will implement strategic direction, coach on lending policies, and ensure compliant, high-quality client service while expanding market share in designated regions.

Qualifications

• Bachelor's degree or equivalent education and related experience.
• 3+ years mortgage industry experience.
• 2+ years managerial experience.
• Strong understanding of mortgage lending and product lines; effective management of internal and external relationships and partnerships.
• Ability to manage producing sales managers and MLOs, address fulfillment productivity with operations teammates, and maintain internal and external referral sources.
• Proven ability to recruit and retain productive, engaged teammates.
• Registered and maintains an active Truist sponsored registration in the Nationwide Mortgage Licensing System and Registry (NMLSR) and has been assigned a unique identifier number in compliance with the federal S.A.F.E. act requirements.

Responsibilities

• Responsible for the Regional production growth through effective leadership, recruiting, retention, coaching and developing a profitable sales team.
• Understand and communicate Mortgage Lending strategy, and policies and procedures to customers, teammates, internal and external referral sources, and the Area managed.
• Implement area strategic direction, including but not limited to execute on new business development, deepen existing business relationships, grow market share, and drive integrated relationship management. Lead inclusive and affordable housing lending initiatives to effectively serve low-to-moderate markets.
• Continuously improve client service quality by leading the team's adoption of digital client experience, technology, and managing the mortgage processes to enhance relationships with clients, COIs, and Truist teammates.
• A Retail Regional Sales Manager can speak to clients for customer service purposes but cannot perform any of the following tasks: Take an application, offer, arrange, or assist a consumer in applying; Negotiate terms, or otherwise obtain or makes an extension of credit for another person; Represent to the public through advertising or other means of communication (including social media) that the RSM person can or will perform any of these activities.
• Knowledge of local real estate market conditions, mortgage product and process trends, and competitive position. Provide feedback and solutions, as needed or requested, regarding mortgage lending delivery capabilities.

Skills

Leadership

Relationship management

Recruiting

Communication

Education

Bachelor's degree or equivalent education

Job description

Truist in Jacksonville seeks a Retail Regional Sales Manager for its Retail Mortgage Sales team. You will lead producing Sales Managers and MLOs, drive regional production growth, coach and develop staff, and strengthen relationships with internal and external partners to source mortgage opportunities.

You will implement strategic direction, coach on lending policies, and ensure compliant, high-quality client service while expanding market share in designated regions.