Regional Mobile Service Leader: Drive Field Excellence

ViziRecruiter,LLC.; Sumner (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid vacation and sick leave

Job summary

ViziRecruiter, LLC. is seeking a Regional Mobile Service Manager to lead mobile technicians, ensuring productivity and customer satisfaction across various locations. Responsibilities include managing technician performance, conducting quality audits, and improving service efficiency. The ideal candidate will have strong leadership and coaching skills, along with a deep understanding of mobile service operations. This role emphasizes urgency and effective communication while maintaining high standards of service. Comprehensive benefits and support for career growth are offered.

Qualifications

• Proven ability to lead and manage multi-location technician teams.
• Strong coaching, mentoring, and performance management capability.
• Ability to diagnose operational breakdowns and implement rapid corrective action.

Responsibilities

• Manage mobile technician productivity, efficiency, and output.
• Provide daily leadership and coaching to mobile technicians.
• Collaborate with fixed operations leadership for balanced workload.

Skills

Leadership and management of technician teams

Coaching and mentoring

Mobile service operations knowledge

Conflict resolution

Customer satisfaction focus

Education

High school diploma or equivalent

Tools

Microsoft Excel

Dealership management systems

Job description

ViziRecruiter, LLC. is seeking a Regional Mobile Service Manager to lead mobile technicians, ensuring productivity and customer satisfaction across various locations. Responsibilities include managing technician performance, conducting quality audits, and improving service efficiency. The ideal candidate will have strong leadership and coaching skills, along with a deep understanding of mobile service operations. This role emphasizes urgency and effective communication while maintaining high standards of service. Comprehensive benefits and support for career growth are offered.