Regional Manager - Remote with Travel Leader

MIRA Home; Grand Rapids (MI); Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Company vehicle

Performance bonus

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Disability insurance

Job summary

Mira Home Grand Rapids, Michigan, United States seeks a Regional Manager to lead multiple branches, uphold service quality, and drive financial results. The role reports to the VP of Operations and partners with Technical Director and field leaders.

You will set standards, verify execution on the ground, and develop Operations Managers and Field Managers across locations. Expect travel and hands-on field involvement.

Qualifications

• 5+ years of leadership in multi-site field service or route-based operations.
• Experience leading salaried managers across multiple locations, including hiring, coaching, and performance management.
• Proven ability to turn around underperforming locations with measurable results.
• Budget and margin responsibility at loc./div. level.
• Proficiency with operational software and reporting (FieldRoutes, Geotab, Domo).
• Ability to travel and hold a valid driver's license.
• Pass background check and drug screening.
• Pest control experience and applicator license.

Responsibilities

• Branch Performance: identify underperforming branches and implement turnaround plans within 30 days.
• Standards and Consistency: ensure SOPs and service quality; conduct audits for compliance.
• Leadership Development: conduct weekly meetings with each Operations Manager; maintain succession plans.
• Field Presence: visit branches, ride-alongs, and verify service delivery firsthand.
• Safety and Compliance: maintain licenses, certifications, vehicle compliance; address audit findings and safety concerns.
• Performance Accountability: own division-level results for retention, callbacks, route completion, safety incidents, and manager retention.

Skills

Leadership experience

Multi-site management

Budget & margin

Travel readiness

Driver's license

Background check

Pest control experience

Tools

FieldRoutes

Geotab

Domo

Job description

Mira Home Grand Rapids, Michigan, United States seeks a Regional Manager to lead multiple branches, uphold service quality, and drive financial results. The role reports to the VP of Operations and partners with Technical Director and field leaders.

You will set standards, verify execution on the ground, and develop Operations Managers and Field Managers across locations. Expect travel and hands-on field involvement.