Regional Operations Leader — Multi-Branch Growth

MIRA Home; Town of Texas (WI); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Performance bonus

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Disability insurance

Job summary

Mira Home is seeking a Regional Manager to drive performance across multiple branches, ensuring service quality and safety standards are met. You will lead Operations and Field Managers, develop talent, and uphold compliance while reporting to senior leadership.

The role emphasizes field verification, centralized expectation setting, and hands-on leadership across a remote, travel-heavy schedule. A proven turnaround track record and pest control experience are preferred.

Qualifications

• 5+ years of leadership experience in multi-site field service or route-based operations.
• Experience leading salaried managers across more than one location, including hiring, coaching, and performance management.
• Demonstrated experience turning around an underperforming location, with specific results.
• Budget and margin responsibility at the location or division level.
• Proficiency with operational software and reporting (we use FieldRoutes, Geotab, and Domo).
• Ability to travel.
• Valid driver's license with a good driving record.
• Ability to pass a background check and drug screening.
• Pest control experience and applicator license.

Responsibilities

• Branch Performance: Identify underperforming branches early and implement turnaround plans within 30 days.
• Standards and Consistency: Ensure all branches follow SOPs and service quality standards; conduct audits.
• Leadership Development: Conduct weekly meetings with each Operations Manager; maintain succession plans.
• Field Presence: Visit branches regularly; participate in ride-alongs and quality checks.
• Safety and Compliance: Ensure licenses, certifications, and vehicle compliance; address audit findings and incidents.
• Performance Accountability: Own division-level results for retention, callbacks, route completion, safety incidents, and manager retention.

Skills

Leadership experience

Multi-site operations

Turnarounds

Budgeting & margins

Operational software

Travel availability

Driver's license

Background check & drug screening

Pest control license

Tools

FieldRoutes

Geotab

Domo

Job description

Mira Home is seeking a Regional Manager to drive performance across multiple branches, ensuring service quality and safety standards are met. You will lead Operations and Field Managers, develop talent, and uphold compliance while reporting to senior leadership.

The role emphasizes field verification, centralized expectation setting, and hands-on leadership across a remote, travel-heavy schedule. A proven turnaround track record and pest control experience are preferred.