Regional Maintenance Technician (Residences on Appleton)

WinnCompanies; Holyoke (MA); On-site; USD 38,000 - 46,000; Full time

Job summary

WinnCompanies is seeking a Regional Maintenance Technician to service Residences on Appleton in Holyoke, MA, with potential assignments across the Western MA portfolio. You will handle maintenance across units, common areas, and grounds, and lead training for other technicians.

The role requires 3-5 years of experience, a valid driver's license, and knowledge of electrical, plumbing, HVAC, and general repairs. Dispatch and on-call duties are included in the schedule.

Qualifications

• 3-5 years of relevant work experience.
• A current driver's license in good standing and ability to meet driving records standards.
• General knowledge of electrical, plumbing, appliances, and HVAC.
• Ability to travel within assigned territory with occasional overnight stay.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Basic familiarity with computers and tablets.
• Availability for on-call activity during off hours.
• Ability to speak and understand basic English.
• Ability to work with a diverse group of people and personalities.

Responsibilities

• Diagnose, problem solve, and make repairs in areas including appliances, carpentry, hardware, masonry, painting, basic electrical, basic plumbing, and HVAC.
• Lead and train other maintenance technicians.
• Complete assigned service requests and repairs per company procedures.
• Ensure vacant apartments are market-ready.
• Assist Maintenance Supervisor with preventive maintenance, safety inspections, and annual unit inspections.
• Maintain grounds and curb appeal through snow removal, landscaping, and trash management.
• Be available for on-call activity during off-hours based on schedule and need.

Skills

Customer service

Communication

Interpersonal skills

Computer literacy

On-call availability

Driver's license

English proficiency

Education

Vocational or technical training

CAMT certificate

Job description

About the Opportunity

WinnCompanies is looking for a Regional Maintenance Technician to join our team at Residences on Appleton, an 88-unit affordable housing unit located in Holyoke, MA.

Please note that this regional position may be assigned to any property in the portfolio and is expected to work at multiple sites in the Western MA based on the need. In this role, you will perform maintenance functions in your assigned communities, including rental units, residential common areas, office, grounds and parking lots. You will also lead and train other maintenance technicians on the team.

The pay range for this role is $27.93-$33.53 per hour. The final pay rate will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Responsibilities:

• Diagnose, problem solve, and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic and HVAC.
• Lead and train other maintenance technicians.
• Complete assigned service requests and repairs consistent with company operating procedures.
• Ensure vacant apartments are prepared for occupancy and market ready in accordance with company standards.
• Assist Maintenance Supervisor in leading and assisting the completion of the preventive maintenance program, building and safety inspections and annual unit inspections.
• Maintain grounds and curb appeal through snow removal, landscaping and trash management activities.
• Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.

Requirements:

• 3-5 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• General knowledge of electrical, plumbing, appliances, and HVAC (Heating, Ventilation, and Air Conditioning).
• Ability to travel within assigned territory with occasional overnight stay.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Basic familiarity with computers and tablets.
• Availability for on-call activity during off hours for urgent needs.
• Ability to speak and understand basic English.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Vocational or technical training.
• Certificate for Apartment Maintenance Technicians (CAMT).