Regional Maintenance & Make-Ready Manager

AION Management; Laurel (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

AION Management seeks a Regional Service Manager to lead maintenance operations across apartment communities. The role focuses on setting standards, coordinating bids, supervising vendors, and guiding service teams through preventive maintenance and capital improvement programs.

Responsibilities include developing specs, managing contracts, ensuring safety compliance, analyzing property conditions, and training staff. Travel to properties and after-hours availability are required.

Qualifications

• 5-6 years’ experience in maintenance and construction and repair for apartment communities; Minimum 3 years experience in multi-family maintenance managerial position.
• High school diploma or equivalent.
• CFC Certification Universal
• Background in managing site wide unit preventative maintenance or capital improvement projects.
• Valid Driver’s License
• Proficient in Microsoft Office Suite (Excel, Outlook, Teams and Word) and CMM systems.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders, and perform other general physical activities such as bending, kneeling, pushing.
• Strong English written and verbal communication skills
• Excellent knowledge of all maintenance aspects in an apartment community and building sciences and ability to complete the service assessment up to the standards of a Regional Service Manager
• Availability for after-hours emergencies as needed
• Availability to travel outside of home market when needed
• Should have experience with NJ and PA Building codes.

Responsibilities

• Develop detailed specifications, scope of work and bids for major projects or as requested by RREDs, Real Estate Managers, and Service Directors
• Bid, negotiate, and supervise vendors for the performance of routine maintenance and projects including turnover, landscaping, pools, and HVAC
• Recommend vendor selection process and update preferred vendor list
• Analyze existing condition at properties, helping in the preparation and maintenance of a rolling 5-year capital and major project expense plan
• Create, implement and monitor an inventory control system for maintenance supplies
• Administer all contracts and obtain necessary permits and licenses for work completed
• Track and control project schedule while achieving completion under budgetary constraints
• Recommend and monitor on-going property preventative maintenance programs
• Aud it and evaluate turnover procedures recommending and ensuring consistency in materials, supplies, final product, vendors and cost reduction
• Conduct audit and inspection of storage rooms, paint rooms, maintenance shops and inventory
• Conduct property safety inspections with Real Estate Mangers/Service Directors and RREMs to help resolve safety situations, audit asbestos/lead compliance
• Evaluate and provide guidance for the training of Service Managers and other service team members regarding turnover process, inventory control, trade skills, safety, and developing bid specifications
• Anticipate and recommend capital improvement projects for properties
• Ensure compliance with safety policy and procedure manual and that all team members are using programs, systems, and protective equipment available
• Perform other duties as required
• Support Service Directors with troubleshooting or maintenance repair if needed
• Coordinate uniforms for all service team members to ensure professional dress and appearance always
• Interview and assess candidates for all Service Technician and Director Positions
• Determine the training needs of service personnel, scheduling or performing the necessary training.
• Coach and mentor service team members, performing assessments as requested or on an annual basis

Skills

Maintenance Management

Make Ready Management

Hot Water Systems

Capital Improvement Programs

Residential Preventive Maintenance

Real Page Facility Suite

PA Building Codes

NJ Building Codes

Microsoft Office Suite

CMM systems

Education

High school diploma or equivalent

Black Seal License

Tools

Real Page Facility Suite

CMM systems

Job description

AION Management seeks a Regional Service Manager to lead maintenance operations across apartment communities. The role focuses on setting standards, coordinating bids, supervising vendors, and guiding service teams through preventive maintenance and capital improvement programs.

Responsibilities include developing specs, managing contracts, ensuring safety compliance, analyzing property conditions, and training staff. Travel to properties and after-hours availability are required.