Regional Long-Term Care Growth & Support Specialist

Eventus WholeHealth; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Eventus WholeHealth seeks a Regional Long-Term Care Sales Support Specialist to assist the Regional LTC Account Executive in sales activities within the assigned region, fostering relationships with facilities and ensuring superior service delivery.

Responsibilities include implementing the Better Together Program, liaising with facility staff and Eventus providers, and conducting quarterly and monthly reviews to meet performance metrics, with an estimated travel of 25%.

Qualifications

• 3 years of experience in an Account Manager/Customer Service Role.
• 5 years of experience in the Post Acute Healthcare industry.
• Extensive experience in the post-acute care market with a preference for facility administration expertise.
• Strong organizational, written, and verbal communication skills, alongside exceptional multitasking abilities.
• High attention to detail and accuracy in handling data and documents.
• Proven ability to collaborate effectively with clinical and non-clinical personnel.
• Track record of successful account retention and revenue growth.
• Proficiency in computer skills including Windows 365 (Word, Excel, PowerPoint, Outlook) and Sales Force.com or similar CRM systems.

Responsibilities

• Aiding the Regional Long-Term Care Account Executive in fostering enduring relationships and developing partnerships with Assisted Living and Skilled Nursing facilities.
• Lead liaison between facility administration/staff and internal Eventus WholeHealth provider teams to ensure delivery of the integrated care model.
• Implement and oversee the Better Together Program in assigned facilities, including onboarding and performance reviews.
• Conduct quarterly in-person reviews and monthly telephone reviews and report performance against metrics.
• Monitor engagement of facility staff and address issues using established protocols.
• Inform leadership of changes in facility administration or ownership.
• Fulfill additional duties as assigned.
• Assist in executing sales strategies and conduct market research to stay updated on trends.

Job description

Eventus WholeHealth seeks a Regional Long-Term Care Sales Support Specialist to assist the Regional LTC Account Executive in sales activities within the assigned region, fostering relationships with facilities and ensuring superior service delivery.

Responsibilities include implementing the Better Together Program, liaising with facility staff and Eventus providers, and conducting quarterly and monthly reviews to meet performance metrics, with an estimated travel of 25%.