Regional Long-Term Care Partner & Support Leader

Eventus WholeHealth

Indianapolis, Northern (IN, KY)

Hybrid

USD 70,000 - 110,000

Full time

46 hours ago

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Job summary

Eventus WholeHealth seeks a Regional Long-Term Care Sales Support Specialist to back the Regional Long-Term Care Account Executive in Indiana and surrounding facilities, building partnerships with skilled nursing and assisted living facilities and ensuring top-tier customer service in delivering our physician-led care model.

You will lead onboarding, conduct in-service trainings, performance reviews, and monitor satisfaction.

Qualifications

Minimum 3 years in account management or customer service.
5 years in the post-acute healthcare industry.
Extensive experience in the post-acute care market with facility administration expertise.
Strong organizational, written, and verbal communication skills, with multitasking abilities.
Proven track record of account retention and revenue growth.
Proficiency with Windows 365 (Word, Excel, PowerPoint, Outlook) and Salesforce CRM.
Willingness to travel, with estimated overnight travel at 25%.

Responsibilities

Assist the Regional Account Executive in fostering relationships and ensuring client satisfaction.
Lead onboarding and quarterly reviews in assigned facilities.
Coordinate between facilities and Eventus WholeHealth teams to ensure service delivery.
Develop expansion opportunities and referrals.
Prepare sales reports and materials; participate in industry events.
Maintain CRM and data accuracy.