Regional Leader - Pharmacy (Southeast)

Lockton Companies; Atlanta (GA); On-site; USD 180,000 - 260,000; Full time

Job summary

Lockton Companies in Atlanta, GA seeks a Regional Leader to manage a consulting team servicing employer clients. The role requires deep PBM/health plan knowledge, strategic planning, and strong leadership to drive growth, service quality and client satisfaction.

Ideal candidates will have 15–20 years in the industry and 7–10 years in management, with a Bachelor’s degree in a business field; a Doctor of Pharmacy degree is preferred but not required. Travel and executive interactions are expected.

Qualifications

• Bachelor’s Degree in business related field is required.
• 15–20 years’ experience in PBMs/health plans.
• 7–10 years of management experience preferred.
• Knowledge of pharmacy benefits in multiple product lines (Medicare, Medicaid, commercial Health Plan).
• Experience developing and executing strategic plans that align with goals.
• Excellent organization, communication and negotiation skills.
• Knowledge of welfare benefits in multiple product lines and risk/insurance.
• Proficient computer skills (word processing/spreadsheets).
• Understanding of different financial arrangements and products for clients.
• Knowledge of compliance requirements and federal/state legislation.
• Willing to travel and entertain clients/vendors.
• Doctor of Pharmacy degree preferred but not required.

Responsibilities

• Manage a regional team of consulting professionals servicing employer clients.
• Oversee unit performance including growth and persistency.
• Provide direct client support for high-profile clients.
• Develop team for high-value deliverables and service delivery.
• Allocate resources and manage cases and projects.
• Lead training and development for team members.
• Performance evaluations including salary and bonus reviews with VP.
• Assist with sales opportunities and client relationships.
• Collaborate with Producers and Consulting Services Director on complex issues.
• Maintain client relationships through on-site meetings and events.

Skills

Leadership

Client relationship management

Negotiation

Strategic planning

Communication

Education

Bachelor's Degree in business related field

Doctor of Pharmacy degree (preferred)

Job description

Atlanta, Georgia, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Lockton is currently seeking a Regional Leader to manage a team of consulting professionals servicing employer clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Minimal book of business responsibility.
• Overall responsibility for unit performance including growth and persistency.
• Provide direct client support and services as appropriate for complex and/or high-profile clients.
• Develop rapport and enhance the “team” approach and service delivery to all existing accounts and prospective accounts.
• Develop team for consistent and high value deliverables
• Allocate resources/assign cases and prospect projects within the unit.
• Primary role in ensuring continued training, development and primary resource for team members.
• Manage Associates and complete performance evaluations for unit (including salary and bonus review) in conjunction with VP for Account team.
• Assist Producer or Chief Growth Officer in sales opportunities to prospective clients.
• Determine when Producer or Consulting Services Director involvement is necessary in problem resolution.
• Oversees full region book of business to ensure overall client strategy is developed and achieved.
• Assist in peer review for unit’s client deliverables
• Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
• Collaboration across specialty practices with regards to relationships, process efficiencies and point solutions
• Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events, as needed.
• Attendanceat internal meetings/educational programs.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Minimum of Bachelor’s Degree in business related field.
• Minimum 15 to 20 years’ experience in the industry, specifically experience in PBMs or health plans.
• Minimum 7 to 10 years Management experience preferred.
• A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, self-funded employer).
• Proven experience in developing and executing strategic plans that align with organizational goals and drive long-term growth.
• Excellent organization, communication and negotiation skills.
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills, including word processing and spreadsheet expertise.
• Complete working knowledge of differing financial arrangements and products available to clients
• Must be knowledgeable on compliance requirements and federal/state legislation.
• Must be available for travel and willing to accept responsibility for client/vendor entertainment.
• Doctor of Pharmacy degree preferred but not required
• Legal right to work in the United States

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.