Regional Leader - Pharmacy (Northeast)

Lockton, Inc.; Philadelphia (Philadelphia County); On-site; USD 140,000 - 230,000; Full time

Job summary

Lockton Companies LLC invites a Regional Leader to manage a team of consulting professionals serving employer clients in the United States. The role emphasizes high professionalism, adaptability in a fast-paced environment, and a focus on growth and client service.

The ideal candidate will have 15–20 years in the industry (PBMs/health plans) and 7–10 years of management experience, with strong skills in negotiation, communication, and strategic planning.

Qualifications

• Bachelor's degree in a business-related field is required.
• 15–20 years of industry experience, PBMs/health plans preferred.
• 7–10 years of management experience preferred.
• Knowledge of pharmacy benefits across Medicare, Medicaid, commercial plans, and self-funded employer groups.
• Strong organizational, communication and negotiation skills.
• Knowledge of welfare benefits across multiple product lines.

Responsibilities

• Lead regional consulting teams servicing employer clients.
• Drive unit growth and performance including persistency.
• Provide direct client support for complex/high-profile accounts.
• Develop team for high-value deliverables and strong service delivery.
• Allocate resources and assign cases within the unit to meet objectives.
• Oversee training, development, and performance evaluations.
• Support sales opportunities with Producers/Chief Growth Officer.
• Maintain relationships with PBMs, specialty pharmacies, and other vendors.
• Collaborate across specialty practices to improve processes and solutions.
• Attend client meetings and events to maintain ongoing relationships.

Skills

Leadership

Strategic planning

Negotiation

Communication

Travel readiness

Education

Bachelor's Degree in business-related field

Doctor of Pharmacy degree (preferred)

Tools

Microsoft Office

Word processing & spreadsheets

Job description

Job Summary: Lockton is currently seeking a Regional Leader to manage a team of consulting professionals servicing employer clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Minimal book of business responsibility.


• Overall responsibility for unit performance including growth and persistency.


• Provide direct client support and services as appropriate for complex and/or high-profile clients.


• Develop rapport and enhance the \"team\" approach and service delivery to all existing accounts and prospective accounts.


• Develop team for consistent and high value deliverables


• Allocate resources/assign cases and prospect projects within the unit.


• Primary role in ensuring continued training, development and primary resource for team members.


• Manage Associates and complete performance evaluations for unit (including salary and bonus review) in conjunction with VP for Account team.


• Assist Producer or Chief Growth Officer in sales opportunities to prospective clients.


• Determine when Producer or Consulting Services Director involvement is necessary in problem resolution.


• Oversees full region book of business to ensure overall client strategy is developed and achieved.


• Assist in peer review for unit's client deliverables


• Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.


• Collaboration across specialty practices with regards to relationships, process efficiencies and point solutions


• Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events, as needed.


• Attendanceat internal meetings/educational programs.

Requirements:

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Minimum of Bachelor's Degree in business related field.


• Minimum 15 to 20 years' experience in the industry, specifically experience in PBMs or health plans.


• Minimum 7 to 10 years Management experience preferred.


• A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, self-funded employer).


• Proven experience in developing and executing strategic plans that align with organizational goals and drive long-term growth.


• Excellent organization, communication and negotiation skills.


• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.


• Excellent computer skills, including word processing and spreadsheet expertise.


• Complete working knowledge of differing financial arrangements and products available to clients


• Must be knowledgeable on compliance requirements and federal/state legislation.


• Must be available for travel and willing to accept responsibility for client/vendor entertainment.


• Doctor of Pharmacy degree preferred but not required


• Legal right to work in the United States

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone's family.

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