Senior Account Executive, Pharmacy (Midwest)

Lockton Companies; Nashville (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Lockton Companies in Nashville, TN seeks a Senior Account Executive to lead a Pharmacy practice focused on mid-market to national accounts. You will manage client relationships, develop RFPs, and work with PBMs to ensure high-quality reporting and strategic guidance.

The role requires 8–10 years in PBMs or related fields, strong communication skills, and willingness to travel. This is a client-facing leadership position within a growing pharmacy practice at Lockton.

Qualifications

• Bachelor’s Degree in a business-related field is required.
• Minimum8 to 10 years’ experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills with the ability to develop strong client relationships with multiple clients.
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong client-facing communication skills with the ability to collaborate alongside consultants to review action items, address vendor-related issues, interpret root cause analyses, and clearly articulate next-step solutions.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills
• Proven critical thinking and problem-solving skills
• Must be available for travel
• Legal right to work in the United States

Responsibilities

• Oversees the servicing of a designated book of business.
• Manage day to day issues related to clients’ pharmacy plans and assist team members in closing out open items.
• Develop and distribute RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Develop financial models and reports for clients and more senior staff, provide interpretation and implication of analysis, as well as recommendations.
• Provide assistance in strategic planning and consulting advice to internal and external clients.
• Ensures client projects are completed timely.
• Interpret clients’ current pharmacy programs and identify/recommend gaps, alternatives, additional plan design changes, etc.
• Manage the review and accuracy of all vendor agreements and/or documents and/or plan/policy documents related to best in class terms/provisions.
• Develop an implementation or project plan with client and serve as primary lead on PBM implementation calls and meetings.
• Attend evening and lunch events with clients to build and strengthen on-going relationships.
• Attendance at internal meetings/educational programs.

Skills

Customer service

Client relationships

Communication skills

Analytical skills

Travel availability

Education

Bachelor’s Degree in business-related field

Tools

Excel

Job description

Senior Account Executive, Pharmacy (Midwest)

Nashville, Tennessee, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Lockton is currently seeking a Senior Account Executive to join our Pharmacy practice managing mid-market and national accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Oversees the servicing of a designated book of business.
• Manage day to day issues related to clients’ pharmacy plans and assist team members in closing out open items.
• Develop and distribute RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Develop financial models and reports for clients and more senior staff, provide interpretation and implication of analysis, as well as recommendations.
• Provide assistance in strategic planning and consulting advice to internal and external clients.
• Ensures client projects are completed timely.
• Interpret clients’ current pharmacy programs and identify/recommend gaps, alternatives, additional plan design changes, etc.
• Manage the review and accuracy of all vendor agreements and/or documents and/or plan/policy documents related to best in class terms/provisions.
• Develop an implementation or project plan with client and serve as primary lead on PBM implementation calls and meetings.
• Attend evening and lunch events with clients to build and strengthen on-going relationships.
• Attendance at internal meetings/educational programs.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Bachelor’s Degree in a business-related field is required
• Minimum8 to 10 years’ experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills with the ability to develop strong client relationships with multiple clients
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong client-facing communication skills with the ability to collaborate alongside consultants to review action items, address vendor-related issues, interpret root cause analyses, and clearly articulate next-step solutions.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills
• Proven critical thinking and problem-solving skills
• Must be available for travel
• Legal right to work in the United States

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.