Regional Labor Resource Lead – NY/NJ TechOps

Diversified; Kenilworth (NJ); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401k

Paid time off

Maternity leave

FSAs

Commuter benefits

Job summary

Diversified is seeking a Labor Resource Manager for the NY/NJ TechOps region. You will coordinate internal and subcontracted labor across regional projects, ensuring the right personnel with the right skills are deployed efficiently to maximize project performance.

This role requires leadership, strong organizational skills, and the ability to balance priorities in a fast-paced environment. Regular travel within the NY/NJ region is expected as part of project support.

Qualifications

• Bachelor’s degree required or in lieu of degree, 10 years of equivalent industry experience.
• Minimum 3 years' experience managing labor resources, field operations, installation teams, or project execution activities across multiple job sites.
• Strong understanding of audiovisual, technology integration, construction, or related field deployment environments.
• Experience working with subcontractors, workforce planning, and resource allocation strategies.
• Proven ability to coordinate multiple projects simultaneously while meeting deadlines and operational objectives.

Responsibilities

• Lead the scheduling, allocation, and deployment of site supervisors, installation technicians, commissioning resources, and subcontractors across multiple projects throughout the NY/NJ region.
• Forecast labor requirements based on project pipeline reviews, staffing trends, and operational priorities.
• Identify labor shortages, skill gaps, and resource constraints well in advance, and develop mitigation plans.
• Coordinate labor assignments to support project schedules, milestones, and customer commitments.
• Partner with TechOps Director, Field Implementation leadership, Project Managers, and Service teams to align resources with objectives.
• Provide clear communication regarding labor changes, staffing updates, and resource availability to stakeholders.
• Coordinate emergency labor requests and respond quickly to changing project requirements.
• Support coordination between Installation and Service teams when customer support or warranty activities require additional resources.
• Track and manage tools, equipment, and logistics for project execution.
• Drive continuous improvement initiatives focused on labor efficiency and deployment methodology.

Skills

Labor planning

Resource management

Leadership

Communication skills

Analytical skills

Scheduling tools

Education

Bachelor's degree or 10 years equivalent experience

Tools

Project management tools

Job description

Diversified is seeking a Labor Resource Manager for the NY/NJ TechOps region. You will coordinate internal and subcontracted labor across regional projects, ensuring the right personnel with the right skills are deployed efficiently to maximize project performance.

This role requires leadership, strong organizational skills, and the ability to balance priorities in a fast-paced environment. Regular travel within the NY/NJ region is expected as part of project support.