Regional HR Leader — Remote, Labor Relations & Ops

SSP Deutschland GmbH; Northern (KY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Paid time off

Bonus potential

Travel opportunities

Job summary

SSP America is seeking a Regional People Leader to support airport operations across the Northeastern United States. This role partners with two Regional VPs and their leadership teams to drive people strategy, strengthen employee engagement, and ensure effective execution of HR processes in multi-unit airport environments.

You will act as a trusted advisor to operations, lead labor relations, union activity, and workforce planning.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• Minimum 8 years of HR business partner or progressive HR leadership experience.
• PHR or SHRM-CP certification required.
• Union / labor relations experience, including grievance management.
• Experience supporting multi-unit U.S. states or jurisdictions with varying state/local laws.

Responsibilities

• Partner with Regional VPs, Directors of Operations, and airport leadership across the Northeast.
• Serve as the primary HRBP and labor relations expert for assigned airports.
• Lead employee relations investigations and grievance management.
• Ensure compliance with U.S. labor laws, union agreements, and wage/hour regulations.
• Support recruiting strategies and workforce planning for hourly and management teams.
• Coach leaders on performance, engagement, and organizational effectiveness.
• Drive retention and improve team member experience and operations.
• Collaborate with HR for benefits, training, compliance, and special projects.
• Travel 50–60% to airport locations in the Northeast.

Skills

HR leadership

Labor relations

Stakeholder management

Employee relations investigations

Travel readiness

Influencing senior leaders

Education

Bachelor's degree in Human Resources or related field

Job description

SSP America is seeking a Regional People Leader to support airport operations across the Northeastern United States. This role partners with two Regional VPs and their leadership teams to drive people strategy, strengthen employee engagement, and ensure effective execution of HR processes in multi-unit airport environments.

You will act as a trusted advisor to operations, lead labor relations, union activity, and workforce planning.