Regional IT Specialist — Travel‑Ready Tech Support

Marshall Dennehey; Pittsburgh (Allegheny County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Job summary

A leading defense firm is seeking a Regional IT Specialist for its Pittsburgh, PA office. This position provides technical support to attorneys and staff and involves travel to regional offices in Western Pennsylvania and Ohio. Candidates should have at least 3 years of technical support experience and a Bachelor's degree in a relevant field is preferred. Strong customer service and troubleshooting skills are essential. The firm offers competitive salary and excellent benefits.

Qualifications

• Bachelor's degree preferred in Computer Science or related field.
• Minimum of 3 years of technical support experience.
• Excellent organization and time management skills.

Responsibilities

• Provide onsite and remote technical support.
• Manage service requests from intake through resolution.
• Install, configure, and maintain desktops and laptops.
• Maintain and track regional hardware inventory.
• Support office moves and conference room A/V needs.

Skills

Customer service skills

Communication skills

Troubleshooting skills

Organization skills

Analytical skills

Education

Bachelor’s degree in Computer Science or related field

A+ certification

Tools

Windows 11

M365

Job description

A leading defense firm is seeking a Regional IT Specialist for its Pittsburgh, PA office. This position provides technical support to attorneys and staff and involves travel to regional offices in Western Pennsylvania and Ohio. Candidates should have at least 3 years of technical support experience and a Bachelor's degree in a relevant field is preferred. Strong customer service and troubleshooting skills are essential. The firm offers competitive salary and excellent benefits.