Field IT Workstation Specialist (Travel Required)

Mbi Llc; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Job summary

PennDOT is seeking a Workstation Specialist to support field offices, stockpiles, and district facilities across a nine-county region. You will install, configure, and troubleshoot PC hardware, software, and network devices, with travel required between sites in the Commonwealth.

Responsibilities include deploying images, supporting SCCM, maintaining Remedy tickets, and training users. Strong English communication and detail orientation are essential in this fast-paced environment.

Qualifications

• 4+ years installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
• 2+ years with Remedy or a similar ticketing system.
• 2+ years experience with premise cabling (Cat5e/6) and terminations.
• Experience with VPN routers and Active Directory required.

Responsibilities

• Installs and troubleshoots PC hardware, software, and peripherals.
• Connects PCs/printers to network and configures Active Directory workstation names.
• Plans, schedules, and tracks hardware deployments.
• Troubleshoots SCCM pushes and maintains Remedy tickets.
• Trains end users on deployed equipment and software.
• Provides remote and on-site workstation support across multiple sites.

Skills

Travel readiness

PC hardware

Networking basics

Customer service

English proficiency

Tools

Remedy

SCCM

Active Directory

Hyena

ConfigMgr

Job description

PennDOT is seeking a Workstation Specialist to support field offices, stockpiles, and district facilities across a nine-county region. You will install, configure, and troubleshoot PC hardware, software, and network devices, with travel required between sites in the Commonwealth.

Responsibilities include deploying images, supporting SCCM, maintaining Remedy tickets, and training users. Strong English communication and detail orientation are essential in this fast-paced environment.