Regional IT Leader - Infra & Ops | 30% Travel

Amazon Inc.; Tennessee; On-site; USD 131,000 - 177,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC in Nashville, TN is seeking a Regional IT Manager for Ops Tech Solutions to lead a team delivering innovative IT support to Amazon Operations across facilities. You will drive infrastructure builds, optimize service delivery, and partner with operations to enable reliable performance in a fast-paced environment.

The role requires 5+ years of technical team leadership, strong networking and desktop technology knowledge, and a bachelor's degree or equivalent.

Qualifications

• 5+ years of technical team management experience.
• Knowledge of networking and desktop technology with innovative customer solutions.
• Experience in IT Infrastructure Operations, IT Service Management or IT Business Operations.
• Bachelor's degree or equivalent.

Responsibilities

• Hire, train, and develop a team of IT professionals.
• Lead infrastructure builds in new facilities and manage day-to-day IT support activities.
• Ensure safety and OSHA compliance and maintain SLAs with operations partners.
• Collaborate with management to improve IT solutions and service delivery.
• Travel up to 30%.

Skills

Team leadership

Networking

Desktop technology

IT operations

Service management

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Nashville, TN is seeking a Regional IT Manager for Ops Tech Solutions to lead a team delivering innovative IT support to Amazon Operations across facilities. You will drive infrastructure builds, optimize service delivery, and partner with operations to enable reliable performance in a fast-paced environment.

The role requires 5+ years of technical team leadership, strong networking and desktop technology knowledge, and a bachelor's degree or equivalent.