Global IT Operations Leader

Amazon; Tulsa (OK); Presencial; USD 117 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) matching

Paid time off

Resumo da oferta

Amazon.com Services LLC in Tulsa, OK seeks an IT Operations Manager to lead a diverse IT team supporting Amazon Operations. You will oversee technical support, infrastructure projects, and cross-functional collaboration with operations partners in a fast-paced environment.

Requirements include 5+ years building technical teams, 2+ years in IT operations leadership, and Linux/Unix administration. Travel up to 30% is expected; base salary ranges are disclosed in the posting.

Qualificações

• 5+ years of developing a team of technical professionals across multiple locations.
• 2+ years leading technology teams as an information technology operations manager.
• Bachelor's degree, or 4+ years of professional or military experience.
• Knowledge of Linux or Unix systems administration.
• Knowledge of hardware architectures.
• Experience with system management tools and client/server environments.

Responsabilidades

• Hire, train, and develop a team of IT professionals.
• Support safety programs and OSHA compliance to ensure a safe work environment.
• Interact with management to provide technical assistance for IT solutions.
• Establish and maintain productive relationships with operational partners.
• Lead infrastructure builds in new facilities.
• Plan, organize, schedule, and supervise day-to-day technical support activities.
• Measure and meet SLA targets for contact and resolution.
• Develop and maintain IT policies, procedures, and processes.
• Oversee equipment and parts inventory management.
• Create, manage, and support recognition and communication programs.
• Travel up to 30%.

Conhecimentos

Team leadership

IT operations management

Linux/Unix administration

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

Hardware architectures

System management tools

Descrição da oferta de emprego

Amazon.com Services LLC in Tulsa, OK seeks an IT Operations Manager to lead a diverse IT team supporting Amazon Operations. You will oversee technical support, infrastructure projects, and cross-functional collaboration with operations partners in a fast-paced environment.

Requirements include 5+ years building technical teams, 2+ years in IT operations leadership, and Linux/Unix administration. Travel up to 30% is expected; base salary ranges are disclosed in the posting.