Regional IT Field Technician - Networking & Endpoints
The 20 MSP
14 days+
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Benefits offered by this job
Job summary
A leading IT services provider in Bozeman, Montana is seeking a Technical Support Specialist to provide customer support both onsite and remotely. The ideal candidate will have strong troubleshooting skills, practical experience with hardware and software, and familiarity with business networking concepts. Responsibilities include resolving technical issues, performing hardware repairs, and executing networking functions. This role offers competitive 401(k) participation and opportunities for advancement within a growing organization.
Qualifications
- Practical experience with hardware assembly, disassembly, maintenance, and repair.
- Strong knowledge of Windows OS and major software suites.
- Ability to identify and diagnose failed hardware components.
Responsibilities
- Identify, analyze, and resolve technical issues involving workstations and servers.
- Provide customer support both onsite and remotely.
- Perform complete hardware repair and maintenance tasks.
- Install and configure software, including OS and antivirus tools.
- Execute physical networking functions and test solutions.
Skills
Troubleshooting skills
Knowledge of Windows OS
Hardware assembly and repair
Business networking knowledge
Familiarity with antivirus technologies
Valid Driver's License
Education
A+, Net+, Sec+ certifications
Experience with all modern operating systems
Job description
A leading IT services provider in Bozeman, Montana is seeking a Technical Support Specialist to provide customer support both onsite and remotely. The ideal candidate will have strong troubleshooting skills, practical experience with hardware and software, and familiarity with business networking concepts. Responsibilities include resolving technical issues, performing hardware repairs, and executing networking functions. This role offers competitive 401(k) participation and opportunities for advancement within a growing organization.
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