Regional Intake Clinician – Admissions & Access Lead (PRN)

Oceans Healthcare, L.L.C.; Reading (Berks County); On-site; USD 39,000 - 52,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral health system delivering high-quality services for mental health and substance use concerns. The Regional Intake Clinician PRN role supports admissions and patient access goals across multiple facilities within the region, with on-site reporting as needed within three hours.

You will manage referrals, screen patients, and collaborate with clinical teams to optimize admissions.

Responsibilities

• Promptly respond to inbound referrals via phone or fax.
• Process requests for admission from outside referral agencies and from within the community.
• Review clinical packets for criteria in alignment with the facility's capability and capacity.
• Maintain understanding of admission and exclusionary criteria of each assigned facility.
• Conduct phone assessments and Intake Screening thoroughly on appropriate accepted patients.
• Complete insurance benefit verification and authorizations.
• Document all calls and referrals into the EMR system.
• Pre-admit patients in the hospital billing system.
• Collaborate with facility personnel to ensure appropriate referral recommendations.
• Coordinate admission and transfer between hospital systems, emergency departments, outpatient providers, and community referral sources.
• Communicate projected admissions to designated facility staff.
• Comply with organization policies and procedures.
• Maintain ability to provide excellent customer service.
• Complete other duties and projects as assigned.

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral health system delivering high-quality services for mental health and substance use concerns. The Regional Intake Clinician PRN role supports admissions and patient access goals across multiple facilities within the region, with on-site reporting as needed within three hours.

You will manage referrals, screen patients, and collaborate with clinical teams to optimize admissions.