Regional Intake Clinician - Behavioral Health Admissions

Oceans Healthcare; Reading (Berks County); Hybrid; USD 52,000 - 73,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, seeks a Regional Intake Clinician to support admissions and patient access across multiple facilities. This role handles inbound referrals, phone assessments, and intake screenings while coordinating admissions with clinical teams.

Strong customer service, multitasking, and communication are essential in a fast-paced setting. The position involves office and on-site work across designated facilities, with regional mobility and a hybrid

Qualifications

• Bachelor's degree required in Behavioral Health, Psychology, Social Work, Counseling, Human Services, RN or related field.
• Two years experience in behavioral healthcare; crisis management, intake or inpatient psychiatric treatment preferred.
• Strong understanding of admission criteria across levels of care and community resources.

Responsibilities

• Respond to inbound referrals via phone or fax promptly.
• Process admission requests from referral agencies and community.
• Review clinical packets for facility criteria and capacity.
• Verify insurance benefits and authorizations.
• Document calls and referrals in the EMR system.
• Coordinate admissions between hospitals, EDs, and community sources.
• Maintain excellent customer service and assist with transfers as needed.

Skills

Admission criteria understanding

Interpersonal skills

Communication skills

Crisis management

CPR certification

HIPAA compliance

DSM-V knowledge

Education

Bachelor's degree in Behavioral Health/Related field

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, seeks a Regional Intake Clinician to support admissions and patient access across multiple facilities. This role handles inbound referrals, phone assessments, and intake screenings while coordinating admissions with clinical teams.

Strong customer service, multitasking, and communication are essential in a fast-paced setting. The position involves office and on-site work across designated facilities, with regional mobility and a hybrid