Regional Inside Sales & Service Leader

Orepac-Building-Products; Wilsonville (OR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Life and disability insurance

Short-Term Disability

Insurance plans: Accident, HospitalInd

401K with employer contrib.

Paid time off

Paid holidays

Job summary

OrePac Building Products is seeking an Inside Sales & Service Manager in Wilsonville, OR to lead the inside sales and service teams, drive staffing, training, and performance, and ensure superior customer service. The role includes overseeing service tickets, scheduling, and issue resolution with Operations, while promoting safety and compliance across branches.

The ideal candidate has leadership experience in building materials, excellent communication, and a customer-focused approach, with

Qualifications

• Experience leading teams and driving department initiatives.
• Strong problem-solving and negotiation skills.
• Excellent communication and customer-service orientation.
• Ability to work in a fast-paced, service-driven environment.

Responsibilities

• Staffing and coaching of inside sales and service teams.
• Serve as point of contact for service tickets and scheduling.
• Coordinate with operations to resolve delivery issues.
• Lead safety culture and branch-level compliance.
• Travel to regional branches as needed.

Skills

Team leadership

Customer service

Problem solving

Communication

Interpersonal skills

Travel readiness

Education

Bachelor’s degree

Job description

OrePac Building Products is seeking an Inside Sales & Service Manager in Wilsonville, OR to lead the inside sales and service teams, drive staffing, training, and performance, and ensure superior customer service. The role includes overseeing service tickets, scheduling, and issue resolution with Operations, while promoting safety and compliance across branches.

The ideal candidate has leadership experience in building materials, excellent communication, and a customer-focused approach, with