Regional Infusion Operations Leader

Dynamic Access LLC; Wakefield (MA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Dynamic Access LLC in Wakefield, MA seeks an Operations Manager to oversee day-to-day operations of the New England Home Infusion region, including patient services, scheduling, staffing coordination, and compliance with Joint Commission standards.

You will lead office and clinical staff, collaborate with the DON, HR, pharmacies, and referral sources, and ensure high-quality patient service and efficient operations in a hybrid work environment.

Qualifications

• Minimum of five years of related experience.
• Scheduling and staffing coordination experience.
• Strong leadership and management skills.
• Excellent verbal and written communication.
• Proficiency with Microsoft Word and Excel.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Oversee day-to-day operations of New England Home Infusion.
• Lead office and clinical staff and coordinate staffing.
• Participate in hiring, performance management, and disciplinary actions.
• Coordinate nursing schedules and patient services operations.
• Communicate with pharmacies, patients, physicians, referral sources.
• Ensure compliance with Joint Commission standards and company policies.

Skills

Leadership

Scheduling coordination

Communication

Problem-solving

Organizational skills

Independent judgement

Tools

Microsoft Word

Microsoft Excel

Job description

Dynamic Access LLC in Wakefield, MA seeks an Operations Manager to oversee day-to-day operations of the New England Home Infusion region, including patient services, scheduling, staffing coordination, and compliance with Joint Commission standards.

You will lead office and clinical staff, collaborate with the DON, HR, pharmacies, and referral sources, and ensure high-quality patient service and efficient operations in a hybrid work environment.