Regional Healthcare Project Specialist - 60% Travel

Compass Group USA; Royal Heights (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare provides specialized, high-quality support services to the healthcare industry and partners with Top 100 Hospitals across 46 states.

The Regional Project Support Specialist - Travel role supports Patient Transportation and Patient Observation through new business start-ups, audits, rollouts, and program enhancements. Significant travel (60–70%) is required, with potential temporary management support for vacancies or high-need accounts.

Qualifications

• High School Diploma or GED required. Bachelor’s degree preferred.
• Patient Transportation/Observation, project management, account start up, operational leadership, or healthcare support services experience preferred.
• Required to complete and pass CPR or BLS class.
• Effective organizational and time management skills with the ability to multi-task, establish priorities, and execute programs.
• General business acumen and understanding of how operational performance, client relationships, staffing, and financial expectations connect to business outcomes.
• Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, Adobe, Outlook, and related business systems.
• Ability to travel approximately 60-70%, including overnight travel and extended stays, based on business needs.

Responsibilities

• Support regional project work, including new business start ups, account transitions, project rollouts, process improvements, and program enhancements.
• Assist in developing, coordinating, and executing project plans, start-up plans, timelines, training materials, communication plans, and resources necessary for successful implementation.
• Monitor project progress, identify barriers, communicate risks, and recommend solutions to regional leadership and account teams.
• Support sales surveys, site tours, client presentations, and operational assessments as requested.
• Provide interim or supplemental management support for accounts experiencing leader vacancies, transitions, operational instability, or increased business needs.
• Support daily Patient Transportation/Observation operations, including service coordination, patient and customer satisfaction, program quality standards, productivity, and performance improvement.
• Support accounts in conducting internal audits, risk assessments, compliance reviews, and operational readiness assessments.
• Partner with on-site management teams to support orientation, initial training, ongoing training, and education of hourly staff, supervisors, managers, and management trainees.

Skills

Project management

Account start up

Operational leadership

Healthcare support services

CPR/BLS certification

MS Office

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe Acrobat

Microsoft Outlook

Travel readiness

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe Acrobat

Microsoft Outlook

Job description

Crothall Healthcare provides specialized, high-quality support services to the healthcare industry and partners with Top 100 Hospitals across 46 states.

The Regional Project Support Specialist - Travel role supports Patient Transportation and Patient Observation through new business start-ups, audits, rollouts, and program enhancements. Significant travel (60–70%) is required, with potential temporary management support for vacancies or high-need accounts.