Regional Growth & Client Success Manager

Metropolis Technologies; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

On-site four days per week

Healthcare benefits

401(k) plan

Disability coverage

Life insurance

Stock option plan

Bonus plans

Job summary

Metropolis Technologies is seeking a Regional Manager to oversee financial health and operations across multiple locations within a designated region. You will drive regional budgets, grow new business, negotiate contracts, and maintain high client satisfaction.

The role requires 5+ years of multi-location management, strong financial analysis skills, and excellent communication. This on-site position follows a four-day-in-office model with a comprehensive benefits package, including healthcare,

Qualifications

• 5+ years of managing multiple locations, stores and properties.
• Proven track record of successfully meeting or exceeding budget expectations, developing new business, and building strong client relationships
• Ability to convey complex financial information and strategies clearly to both clients and internal teams, with excellent verbal and written communication
• Strong understanding of financial analysis, including the ability to manage budgets and understand key performance indicators, along with a strong familiarity with contract structures and terms
• Experience in negotiating effectively to secure new contracts, retain existing business, and resolve potential disputes
• Proficiency with Microsoft Office Suite, Google Workspace, and Slack
• Must possess a valid state-issued driver's license with a current address and acceptable driving record

Responsibilities

• Oversee the development and attainment of regional operating plans and budgets and reforecasts
• Participate in the development of regional financial and operational goals and achieve the determined goals
• Monitor regional financial and operational results to ensure the profitability of existing locations within the assigned region
• Build and maintain strong client relationships by ensuring open communication and mutual benefit
• Proactively address client needs and concerns, including managing budget discrepancies, maximizing revenue opportunities, and ensuring contract compliance
• Lead initiatives to improve client satisfaction and retention, including developing and acting on feedback from surveys, addressing deficiencies found in facility audits, and creating retention plans for at-risk locations
• Drive new business growth by managing the full sales cycle, from lead generation and opportunity qualification to closing deals and onboarding new clients
• Negotiate and finalize contracts with new clients
• Grow existing accounts by identifying opportunities to sell additional products and services
• Foster a culture of professional growth by mentoring subordinates, implementing development plans, addressing performance issues, and creating a fair environment for talent advancement

Skills

Budget management

Client relationships

Financial analysis

Contract negotiations

Communication

MS Office & Google Workspace

Driver's license

Education

Bachelor's Degree

Tools

Salesforce

Budgeting software

P&L review systems

Microsoft Office

Google Workspace

Slack

Job description

Metropolis Technologies is seeking a Regional Manager to oversee financial health and operations across multiple locations within a designated region. You will drive regional budgets, grow new business, negotiate contracts, and maintain high client satisfaction.

The role requires 5+ years of multi-location management, strong financial analysis skills, and excellent communication. This on-site position follows a four-day-in-office model with a comprehensive benefits package, including healthcare,