Regional General Manager, Multi-Property Hospitality

Sonesta Hotels; Cambridge (MA); Sur place; USD 285 000 - 300 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Health Savings Account with Company 匹堵

401(k) Retirement Plan with Company 匹堵

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term D 

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Résumé du poste

Sonesta International Hotels is seeking an Area General Manager to lead multiple hotels across a region, driving operational excellence, growth, and guest satisfaction. You will oversee strategy, financial performance, and leadership development while partnering with senior teams to maximize portfolio results.

The role requires extensive multi-property experience, strong revenue and people leadership, and the ability to travel between properties regularly.

Qualifications

• Bachelor’s degree in Hospitality Management, Business, Finance, or related field preferred.
• 10+ years of progressive hotel leadership, multi-property operations, hospitality management, or executive hotel leadership experience preferred.
• Previous Area General Manager, Regional Operations Leader, General Manager, or multi-property hospitality leadership experience preferred.
• Strong knowledge of hotel operations, revenue management, Food & Beverage, labor management, guest satisfaction, financial performance, and hospitality operations.
• Proven experience managing multiple hotels, operational teams, budgets, forecasting, and commercial performance initiatives.
• Excellent leadership, communication, financial, relationship-building, and strategic planning skills.
• Ability to lead large, cross-functional teams across multiple hotel environments.
• Strong operational mindset with the ability to balance guest experience, employee engagement, and business performance effectively.
• Experience using PMS systems, operational reporting platforms, hospitality technology, and business intelligence tools preferred.
• Ability to travel regularly between hotel properties, meetings, and operational locations as needed.
• Flexible availability including evenings, weekends, holidays, and on-call operational support asrequired.
• A passion for hospitality, leadership, operational excellence, team development, and creating exceptional guest experiences across every property.

Responsabilités

• Lead and support multiple hotels across a regional or market portfolio while driving operational consistency, guest satisfaction, and business performance.
• Coach, mentor, and develop General Managers and hotel leadership teams to strengthen operational leadership, employee engagement, and property performance.
• Monitor hotel operational KPIs including occupancy, ADR, RevPAR, labor management, guest satisfaction, profitability, and market share performance.
• Partner closely with Sales, Revenue Management, Marketing, Finance, and Operations teams to maximize revenue growth and commercial success across the portfolio.
• Oversee hotel operational standards, service culture, brand compliance, safety programs, and quality assurance initiatives across assigned properties.
• Support budgeting, forecasting, labor management, capital planning, operational strategy, and expense management initiatives.
• Conduct regular property visits, operational walkthroughs, leadership meetings, inspections, and performance reviews across hotels within the market.
• Lead strategic planning initiatives including hotel transitions, renovations, openings, operational improvements, and portfolio growth opportunities.
• Build strong relationships with ownership groups, corporate partners, vendors, local organizations, and hospitality industry stakeholders.
• Support crisis management, operational recovery efforts, emergency response planning, and business continuity initiatives as needed.
• Drive a culture of accountability, collaboration, operational excellence, and guest-focused leadership aligned with Sonesta’s PeoplePeoplephilosophy.
• Represent the hotels and Sonesta brand within the hospitality industry, business community, and regional market.
• Any other dutiesasassigned.

Connaissances

Leadership

Multi-property ops

Hospitality management

Strategic planning

Financial performance

Team development

Communication skills

Travel readiness

PMS systems

Formation

Bachelor's degree in Hospitality Management

Outils

PMS systems

Description du poste

Sonesta International Hotels is seeking an Area General Manager to lead multiple hotels across a region, driving operational excellence, growth, and guest satisfaction. You will oversee strategy, financial performance, and leadership development while partnering with senior teams to maximize portfolio results.

The role requires extensive multi-property experience, strong revenue and people leadership, and the ability to travel between properties regularly.