Regional Franchise Performance Director

Franchise World Headquarters, LLC

Orlando (FL)

On-site

USD 120,000 - 180,000

Full time

12 days ago

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Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More...

Job summary

Subway, a global leader in the quick-service restaurant sector, seeks a Director of Franchise Performance to drive profitability and brand standards across a multi-territory region in Central/South Florida. You will lead a team of MFPs, translate corporate strategy into regional execution, and manage senior-level franchisee relationships while steering AUV growth and operational excellence.

The role requires strong leadership, strategic acumen, and extensive travel (40–60%).

Qualifications

Bachelor's degree in Business, Operations Management, or related field required. MBA strongly preferred, or equivalent experience with 10+ years of progressive leadership in a franchise or multi-unit management environment.
8+ years in Franchise Management or multi-unit field operations with track record of growth and profitability.
3+ years of direct people management experience, including hiring and coaching.

Responsibilities

Lead a team of Managers, Franchise Performance (MFPs) across a multi-territory region.
Own AUV growth and franchisee health across the regional portfolio.
Serve as senior-level relationship owner for multi-unit operators and key accounts.
Escalation point for complex franchisee issues, including operational disputes and compliance.
Partner with Finance to assess franchisee P&L health and develop improvement plans.
Lead regional development and growth with cross-functional teams (FD, Real Estate, Construction).
Represent Subway at industry conferences and franchisee forums.