Franchise Performance Director, Regional Growth Lead

Subway; Orlando (FL); On-site; USD 139,000 - 155,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway is seeking a Director, Franchise Performance for South & Central FL to drive franchise performance, profitability, and brand standards. The role leads multiple MFPs, sets regional strategy, and serves as the executive relationship owner for large franchisees. Based in Central or South Florida, travel 40–60% is required.

The role requires a Bachelor’s degree in Business or related field, 8+ years in franchise management, and 3+ years of people leadership. MBA strongly preferred.

Qualifications

• Bachelor’s degree in Business, Operations Management, or related field is required.
• 8+ years in Franchise Management or multi‑unit field operations is required.
• 3+ years of direct people management experience is required.

Responsibilities

• Lead and develop a team of Managers, Franchise Performance across a multi‑territory region.
• Own overall Average Unit Volume (AUV) growth and franchisee health; translate company strategy into regional plans.
• Serve as the senior‑level relationship owner for multi‑unit operators, large‑portfolio franchisees, and key accounts.
• Act as primary escalation point for complex franchisee issues, including disputes and brand standard violations.
• Partner with Finance to assess franchisee P&L health and develop improvement plans.
• Lead regional development and growth strategy with Field Development, Real Estate, Construction, and MUO Consolidation teams.
• Conduct regular market visits and represent Subway at industry conferences and franchisee forums.
• Champion adoption of company tools, platforms, and training programs (University of Subway, FranConnect, CRM, BAT) across the MFP team.

Skills

Leadership

P&L management

Strategic thinking

Executive presence

Communication

Travel 40-60%

Education

Bachelor’s degree in Business, Operations Management, or related field

MBA or Master’s degree preferred

Tools

FranConnect

Microsoft Excel

PowerPoint

Smart Sheets

Job description

Subway is seeking a Director, Franchise Performance for South & Central FL to drive franchise performance, profitability, and brand standards. The role leads multiple MFPs, sets regional strategy, and serves as the executive relationship owner for large franchisees. Based in Central or South Florida, travel 40–60% is required.

The role requires a Bachelor’s degree in Business or related field, 8+ years in franchise management, and 3+ years of people leadership. MBA strongly preferred.