Franchise Performance Director — Regional Growth Leader

Subway; Orlando (FL); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Job summary

Subway is seeking a Director, Franchise Performance to guide franchise profitability and brand standards across a multi-territory region in Florida. You will lead Managers of Franchise Performance, translate company strategy into field execution, and act as the primary escalation point for franchisee challenges.

The ideal candidate brings 10+ years in franchise leadership, strong P&L and data analytics, and the ability to travel regionally 40–60% as needed.

Qualifications

• Bachelor's degree in Business, Operations Management, or related field required. MBA or Master's preferred, or equivalent experience with 10+ years of progressive leadership in a franchise or multi-unit management environment.
• 8+ years in Franchise Management or multi-unit field operations with track record of growth and profitability.
• 3+ years of direct people management experience including hiring, coaching, and performance management.

Responsibilities

• Lead and develop a team of Managers, Franchise Performance (MFPs) across a multi-territory region.
• Own AUV growth and franchisee health across the regional portfolio and translate strategy into regional plans.
• Serve as senior-level relationship owner for multi-unit operators and key accounts at the executive franchisee level.
• Escalation point for complex franchisee issues including disputes, compliance, and brand standards.

Skills

People leadership

Strategic planning

Franchise performance

Relationship management

Data analysis

Excel

PowerPoint

CRM software

Education

MBA or Master's preferred

Bachelor's in Business/Operations

10+ years leadership in franchising

Tools

FranConnect

CRM platforms

Job description

Subway is seeking a Director, Franchise Performance to guide franchise profitability and brand standards across a multi-territory region in Florida. You will lead Managers of Franchise Performance, translate company strategy into field execution, and act as the primary escalation point for franchisee challenges.

The ideal candidate brings 10+ years in franchise leadership, strong P&L and data analytics, and the ability to travel regionally 40–60% as needed.