Regional Fleet Client Services Manager

Cox; Newark (NJ); On-site; USD 88,800 - 133,200; Full time

Benefits offered by this job

Competitive salary and bonus/incentive plans

Flexible time-off policies

Comprehensive healthcare benefits

Generous 401(k) retirement plans

Job summary

Cox in Newark, New Jersey seeks a Manager of Fleet Client Services. You will lead a team to optimize client services and ensure excellent customer experiences in a high-volume market.

The ideal candidate has a strong background in account management, leadership experience, and is adept at building client relationships. Comprehensive benefits including competitive salary and flexible work-life balance are offered.

Qualifications

• 6+ years of experience in account management and client engagement.
• At least 1 year in a management or leadership role.
• Travel required: up to 40%.

Responsibilities

• Lead and provide direction to the scheduling team.
• Manage and grow a portfolio of Fleet Maintenance clients.
• Ensure operational efficiency and excellent customer service.
• Build and maintain client relationships.
• Monitor customer churn metrics.

Skills

Client engagement

Account management

Leadership

Negotiation skills

Communication

Education

Bachelor's degree in related discipline

Job description

Cox in Newark, New Jersey seeks a Manager of Fleet Client Services. You will lead a team to optimize client services and ensure excellent customer experiences in a high-volume market.

The ideal candidate has a strong background in account management, leadership experience, and is adept at building client relationships. Comprehensive benefits including competitive salary and flexible work-life balance are offered.