Regional Field Service Technician - Controls & PLCs (Travel)

Dematic

Dallas (TX)

On-site

USD 52,000 - 59,000

Full time

2 days ago
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Benefits offered by this job

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

Job summary

Dematic Corporation seeks a Regional Field Service Technician 4 with a controls focus to service and maintain installed Dematic systems. The role travels 100% across North America, with potential extended assignments and weekend work.

Under Field Service supervision, you will train customers, perform PLC/sensor installations and maintenance, and ensure maximum system availability while upholding customer goodwill and safety standards.

Qualifications

  • Minimum two years experience troubleshooting electromechanical equipment.
  • Experience with material handling equipment (AGV/AS/RS/conveyors) preferred.
  • Willing to travel on short notice, 80%+ time away from home possible.
  • Ability to write concise trip reports following Dematic procedures.

Responsibilities

  • Participates in semi-complex equipment trial runs, investigative tests, repairs and overhauls.
  • Participates in training customers on semi-complex products and services.
  • Perform installation/adjustments on PLCs, sensors, etc. using controls software from various vendors
  • Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures.
  • Responds to semi-complex service calls.
  • Assesses product/equipment performance using field data and suggests improvements.
  • Performs semi-complex work within technical or paraprofessional area.
  • Identifies problems and takes steps to solve them; complex issues referred to others.

Skills

PLC troubleshooting
Electromechanical equipment
Willingness to travel
Train customers
Controls software knowledge
Documentation/report writing
Lift up to 50 pounds

Education

Two-year associate’s degree in mechanical/electrical tech
Bachelor's degree in engineering preferred

Job description

Dematic Corporation seeks a Regional Field Service Technician 4 with a controls focus to service and maintain installed Dematic systems. The role travels 100% across North America, with potential extended assignments and weekend work.

Under Field Service supervision, you will train customers, perform PLC/sensor installations and maintenance, and ensure maximum system availability while upholding customer goodwill and safety standards.

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