Regional Field Service Tech - Controls & PLCs (Travel 100%)

Dematic; Atlanta (GA); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corporation is hiring a Regional Field Service Technician 4 with a controls focus. The role travels 100% and supports installed Dematic systems and equipment across North America, aiming to maximize system availability and customer satisfaction.

Under Field Service Manager, you will train customers, perform installations on PLCs and sensors, and document maintenance and repairs. Travel-heavy with potential month-long assignments, weekends/holidays may be required.

Qualifications

• Two years minimum experience troubleshooting electromechanical equipment.
• Experience with material handling equipment is required.
• AGV/AS/RS or conveyors experience highly valued.
• Willing to travel >80% and possibly be away for a month.
• Trade school or associate degree in mechanical/electrical tech; engineering degree preferred.

Responsibilities

• Participates in semi-complex equipment trial runs, investigative tests, repairs and overhauls.
• Trains customers on semi-complex products and services.
• Performs installation/adjustments on PLCs, sensors, using controls software from various vendors.
• Maintains documentation of inspections, maintenance and repair work.
• Responds to semi-complex service calls.
• Assesses product/equipment performance and suggests improvements.
• Identifies problems and takes steps to resolve them in non-complex scenarios.

Education

Two-year associate's degree or trade school in mechanical/electrical tech

Bachelor's degree in engineering preferred

Tools

PLC experience

Controls software knowledge

PC literacy

Job description

Dematic Corporation is hiring a Regional Field Service Technician 4 with a controls focus. The role travels 100% and supports installed Dematic systems and equipment across North America, aiming to maximize system availability and customer satisfaction.

Under Field Service Manager, you will train customers, perform installations on PLCs and sensors, and document maintenance and repairs. Travel-heavy with potential month-long assignments, weekends/holidays may be required.